ZBRELLA, a top technology consulting firm with a focus on the legal industry, has announced that it has reached an agreement with Smart Advocate to become strategic partners.
Jerrold S. Parker, the co-founder of national personal injury law firm Parker Waichman LLP, developed SmartAdvocate over 10 years ago out of his own frustration with the limited capabilities of the available law firm customer resource management (CRM) tools available at the time. SmartAdvocate provides a web-based CRM tool developed specifically for effective and efficient case management by personal injury law firms. The software has been in use and continuous development for over a decade. It is used daily by a New York-based national law firm with over 50,000 intakes per year.
Under the strategic partnership agreement, ZBRELLA will resell, install, and provide training for Smart Advocates. Michael Zucchi, ZBRELLA co-founder and CEO, said the partnership is a natural fit for the two organizations. He said as leaders in their respective trades, ZBRELLA and SmartAdvocate stand to gain much from the relationship which will greatly benefit their current and future clients.
“Smart Advocate is the absolute leader when it comes to case management solutions for downstate New York Personal Injury attorneys and ZBRELLA welcomes Smart Advocate into our portfolio of strategic partners,” Zucchi said. “At ZBRELLA, we are the top-notch technology firm in New York, and we associate with only the best. The partnership will deliver opportunities for our clients to benefit from real-time business information and business process automation.”
ZBRELLA tailors its solutions to each client. ZBRELLA works with its customers to find and implement the right software and hardware solutions, trains them how to use the technology and provides ongoing support to ensure the strategy in place continues to work for the client. And because ZBRELLA is deeply entrenched in the software industry, it is constantly monitoring new advances and determining how they could better serve their clients.