Posts Tagged ‘Sofware’

Hidden Software Snagged Alleged Insider Trader

March 31st, 2011

Complaints filed Tuesday by the Justice Department and the Securities and Exchange Commission detail how investigators at the Health and Human Services Department used security software to uncover an insider trading scheme orchestrated by a scientist at the Food and Drug Administration.

According to court documents, Cheng Yi Liang, a chemist since 1996 at FDA’s Office of New Drug Quality Assessment, exploited his access to the agency’s password protected internal tracking system for new drug applications to learn whether and when certain drug applications would be approved. Together with his son, he used the information to buy and trade drug stocks, reaping more than $2 million.

In early January, investigators with the HHS Office of the Inspector General installed software on Liang’s work computer and began collecting screen shots that tracked his activities. In one instance cited by Justice, the software revealed that on Jan. 18, he reviewed internal FDA documents recommending approval for the anti-depressant drug Viibryd, developed by the company Clinical Data Inc. The complaint alleges that “within minutes, several accounts controlled by Liang and his son purchased 4,875 shares of Clinical Data. Altogether, the defendants, through various accounts which they controlled, acquired 48,875 shares of Clinical Data before Viibryd’s approval was announced on Jan. 21, 2011, and subsequently sold their entire position for a profit of more than $379,000.”

In a statement, assistant attorney general Lanny Breuer said, “Our use of innovative investigative tools like the security software used in this case will provide an additional deterrent the next time someone sits in front of a computer and thinks about committing a crime.”

Source:http://techinsider.nextgov.com/2011/03/hidden_software_snagged_alleged_insider_trader.php?oref=latest_posts

Lack of innovation to blame for slowing software sales

October 11th, 2010

Speaking in an investor Q&A session last month, Nintendo president Satoru Iwata has said that low sales of DS software could not be blamed entirely on the problem of piracy, instead citing lack of innovation as a central cause.

Answering a question about the company’s revised financial forecast, which featured a reduced sales projection for DS and Wii hardware, the president pointed out that games like Art Academy had bucked the trend of poor penetration in some of the markets hardest hit by piracy.

Iwata singled out Spain as a market where DS games had a particularly hard time penetrating the sales chart, partly because of the difficulty in applying rigorous anti-piracy laws. However, he also made clear that DS games had always struggled to make a retail impact in the territory, and that games which managed to break into the public awareness could succeed nonetheless.

Source:http://www.bydesigngames.com/2010/10/11/gi-iwata-lack-of-innovation-to-blame-for-slowing-software-sales/

OU software unveils MyEventGuide

October 3rd, 2010

The company OU Software has just unveiled MyEventGuide, a new app allowing event organizers to offer attendees full on-the-go information.

MyEventGuide centralizes information about sessions and exhibitors, as well as useful information for visitors, alerts and floor plans, on smart phones. This allows visitors to keep themselves informed and plan their show attendance in advance.

Likewise, event organizers can notify attendees in real time about last-minute changes, promote sponsors through banner ads, send alerts about unscheduled events, such as cocktail parties, and obtain tool use metrics.

Some of MyEventGuide’s interesting options include interactive mapping and audience polling systems.

Parallel to this, OU Software has also unveiled MyOrganizerGuide, an app similar to MyEventGuide keyed to those organizers that handle many events during the year and want to keep their audience informed about all aspects of their organization.

Source:http://www.eventplannerspain.com/news-events-Spain/1544/OU-Software-Unveils-MyEventGuide

Setback for city’s 911 system overhaul: Officials ready to cancel contract with failed system

September 1st, 2010

Mayor Bloomberg’s massive $2 billion effort to centralize and upgrade the city’s 911 system has suffered another big setback.

A key computer program from a Verizon subcontractor has failed final quality reviews in recent weeks, and top officials are on the verge of canceling the contract and finding a new vendor, several sources working on the project told the Daily News.

“When the new software gets saturated with calls for EMS and police, it can’t handle the load and the system starts dropping calls,” said one source involved in the testing process. In any “big public emergency” like a blackout or terrorist attack, “it would just break down,” the source said.

The new software, known as Vesta, is supposed to automatically give a 911 operator the number and location of each emergency call, while also recording the call.

City Hall rolled out Vesta for the Fire Department last October to much fanfare. This was shortly after the department’s dispatchers moved into a new Unified Call Taking Center in downtown Brooklyn.

That new center, known as PSAC 1, is supposed to save valuable minutes by eliminating the cumbersome practice of a caller to 911 having to repeat the same emergency information, first to a police operator, then to a fire or EMS operator.

EMS and Police Department call takers, who handle far more requests than the FDNY, still have not switched to the new Vesta system because of all the bugs.

NYPD operators were first slated to move into PSAC 1 in March2008. Since then, former Deputy Mayor Ed Skyler pushed back the deadline several times, refusing to approve the move until he was sure the $195 million Verizon/Vesta system was trouble-free.

Skyler left the administration before that happened. Meanwhile, the city’s point person for all 911 computer contracts, Paul Cosgrave, the commissioner of the Department of Information, Technology and Telecommunications, resigned in December.

Cosgrave’s departure came two months after The News revealed that the entire 911 modernization project was years behind schedule and had ballooned in cost from $1.3 billion to $2 billion.

Cosgrave’s replacement, Carole Wallace Post, has since tried to clean up the 911 mess she inherited.

A confidential report from an interagency task force concluded in mid-August that tests of the Verizon and Vesta system showed it still had not met more than 400 of some 1,700 “requirements.”

Among the options the task force proposed was ordering Verizon to replace Vesta with another vendor, or getting rid of Verizon and Vesta – a rare move.

If Verizon is bounced, it would become the second major firm removed from the 911 project. Earlier this year, Hewlett-Packard was removed as the main system integrator because of poor performance and huge cost overruns.

Asked about the recommendations on Verizon and Vesta, Post issued a written statement yesterday through her spokesman Eddie Borges:

“We have not made a decision. However, we are extremely dissatisfied that Verizon has failed to deliver on this contract. There is no room for anything less than a 100% success rate with this program. Verizon has presented us with some options; we are evaluating them.”

Verizon has been paid $21 million and has received no money for the past three years because of the continuing problems

Source:http://www.nydailynews.com/ny_local/2010/09/01/2010-09-01_call_911_for_big_fix_new_emergency_system_melts_down_under_stress_fails_test.html?r=news

CIOs issue a bill of rights for IT maintenance contracts

August 9th, 2010

A user council backed by Gartner Inc. last month urged vendors to adopt a “code of conduct” that addresses CIOs’ biggest concerns about IT maintenance contracts.

Enterprise IT buyers are chafing at vendors’ annual maintenance fees for software updates, bug fixes and technical support. For example, SAP AG’s 2008 move to a pricier support service was met with considerable pushback, forcing the vendor to make some concessions. But for vendors, maintenance fees provide a steady stream of income, even when new license deals are scarce.

Gartner’s Global IT Council for IT Maintenance, made up of CIOs and other senior IT leaders at large enterprises, issued a code of conduct that calls for the following:

* A right to regular, predictable updates to software products.
* Response times and support levels that match the application’s “criticality.”
* Annual fee increases that fall into “reasonable, predictable percentage ranges,” as well as long-term caps on cost increases.
* The ability to stop or alter support at any time for products that aren’t in use.
* Predictable and reasonable support levels for the entire life of a product or contract.
* Clear timelines for how long older software will be supported.
* Contracts with a detailed breakdown of exactly what kind of support the vendor will deliver and at what cost.

Analysts praised the initiative as a good start but said the code should add the right to get maintenance from third-party providers.

“Some vendors are attempting to preclude customers from seeking service and support from third parties,” said Frank Scavo, managing partner at IT consulting firm Strativa Inc. “A customer-friendly maintenance contract should explicitly allow customers the right to go to a third party for software maintenance without jeopardizing warranties.”

Source:http://www.computerworld.com/s/article/350958/CIOs_Call_for_Maintenance_Bill_of_Rights

Software AG promotes Mark Edwards to Chief Executive Officer Americas and Asia Pacific/Japan

August 5th, 2010

Software AG, the global leader in Business Process Excellence, today announced the promotion of Mark Edwards to Chief Executive Officer Americas, Asia Pacific and Japan. In this role, Edwards will be responsible for all sales and customer relationships of Software AG and IDS Scheer in these regions. Software AG has annual revenue of more than one billion US dollars and about 6,000 employees in 70 countries. It is expected that Software AG exceeds the ‘ 1 Billion revenue line this year. Edwards will be responsible forabout 40percent of the company’s total revenue.

Edwards joined Software AG in 1999 as Managing Director of the UK operation. In 2003, he was invited to join the Executive Management Board. Edwards was most recently Chief Operating Officer for both the ETS and webMethods business divisions for Region West (North America, Latin America, Western and Southern Europe).

In addition, Edwards was named to the new top leadership team, the Group Executive Board (GEB). The GEB will serve as the operational management body of Software AG. Karl-Heinz Streibich, CEO of the Software AG group, is Chairman of the Group Executive Board.

This enhanced management structure reflects the increased size of Software AG and is adaptable to the rapid growth of the enterprise.

Source:http://dvd.consumerelectronicsnet.com/articles/viewarticle.jsp?id=1172259

Why Free Software is a Matter of Life and Death

July 23rd, 2010

As regular readers of this blog will know, free software has an importance that extends way beyond the world of software. But for most people, it’s hard to understand why software freedom is really that important. So this new report “Killed by Code: Software Transparency in Implantable Medical Devices” from the Software Freedom Law Center (SFLC) provides a handy opportunity to get the message across:

Software is an integral component of a range of devices that perform critical, lifesaving functions and basic daily tasks. As patients grow more reliant on computerized devices, the dependability of software is a life-or-death issue. The need to address software vulnerability is especially pressing for Implantable Medical Devices (IMDs), which are commonly used by millions of patients to treat chronic heart conditions, epilepsy, diabetes, obesity, and even depression.

The software on these devices performs life-sustaining functions such as cardiac pacing and defibrillation, drug delivery, and insulin administration. It is also responsible for monitoring, recording and storing private patient information, communicating wirelessly with other computers, and responding to changes in doctors’ orders.

The Food and Drug Administration (FDA) is responsible for evaluating the risks of new devices and monitoring the safety and efficacy of those currently on market. However, the agency is unlikely to scrutinize the software operating on devices during any phase of the regulatory process unless a model that has already been surgically implanted repeatedly malfunctions or is recalled.

That’s bad enough, but it gets worse:

In 2008, the Supreme Court of the United States’ ruling in Riegel v. Medtronic, Inc. made people with IMDs even more vulnerable to negligence on the part of device manufacturers. Following a wave of high-profile recalls of defective IMDs in 2005, the Court’s decision prohibited patients harmed by defects in FDA-approved devices from seeking damages against manufacturers in state court and eliminated the only consumer safeguard protecting patients from potentially fatal IMD malfunctions: product liability lawsuits. Prevented from recovering compensation from IMD-manufacturers for injuries, lost wages, or health expenses in the wake of device failures, people with chronic medical conditions are now faced with a stark choice: trust manufacturers entirely or risk their lives by opting against life-saving treatment.

The SFLC suggests an obvious (to the free software world, at least) approach:

We at the Software Freedom Law Center (SFLC) propose an unexplored solution to the software liability issues that are increasingly pressing as the population of IMD-users grows–requiring medical device manufacturers to make IMD source-code publicly auditable.

This is a shrewd move, since no one is likely to argue against simple requirements that improve the safety of these medical devices. Any manufacturer that refused might reasonably be seen as having something to hide – and of caring little for the well-being of its customers.

Source:http://www.computerworlduk.com/community/blogs/index.cfm?entryid=3090&blogid=14

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