Posts Tagged ‘SAP’

7-Eleven Australia taps Wipro for major SAP deal

June 16th, 2014

The Australian arm of convenience chain 7-Eleven has engaged multinational outsourcer Wipro to overhaul its technology, using SAP.

A statement from Wipro said that the work is “one of the first implementations of the SAP for Retail solution portfolio on the SAP HANA platform across Asia Pacific and Japan”.

Michael Peck, CIO at 7-Eleven, said: “One of these projects is the implementation of new infrastructure so we can flex our development environments on demand to support multiple business initiatives. In addition, we are upgrading our current IT environment to run the latest versions of SAP software.”

Wipro stated that 7-Eleven will undergo an “organisation-wide retail process re-engineering” that will allow the retailer to “launch new merchandise categories, improve the efficiency of existing merchandise categories, initiate real-time targeted promotions and easily on-board new processes during mergers and acquisitions”.

Manoj Nagpaul, Wipro’s chief sales and operations officer for APJ, said: “7-Eleven is the leader in its category, and this engagement will enable it to deliver a superior end-customer experience with every interaction and enhance customer loyalty.”

The global consulting firm stated that the reforms would set the basis for 7-Eleven to execute “predictive customer analytics” in the future to “forecast and manage the retailer’s future business requirements”.

Peck said that 7-Eleven and Wipro’s relationship has been ongoing since November 2012.

“We are pleased to be working with Wipro on this project, which we anticipate will deliver positive outcomes for our franchisees and customers.”

7-Eleven is an international brand with more than 600 stores in Australia, racking up about $3.4 billion in annual sales. The company said that it opens “approximately six stores per day somewhere in the world”.

Wipro employs over 1200 in Australia from a global workforce of 145,000 people. The consulting and outsourcing firm is headquartered in Bangalore. The company underwent a restructure in April that included an executive level reshuffle.


Will Vishal Sikka bring his SAP magic to Infosys?

June 12th, 2014

Vishal Sikka, who led the “intellectual renewal” of enterprise software company SAP as its chief technology officer, was appointed the new CEO of software services bellwether Infosys.

The CEO-designate, 46, will join the company June 14 and will take the corner office at the company, struggling with a leadership crisis and several exits at the top level, effective August 1, Infosys said in a statement.

Sikka, who is based out of the United States, is perhaps the right man for the job – there is an uncanny resemblance between SAP of 2008 and the Infosys of 2014. In 2008, the German multinational was called a turtle, a giant that was too slow. The company was being slammed by customers, analysts and competitors; it was unable to innovate and competitors such as Oracle gained ground and relative newcomer emerged a strong rival.

We hear much of the same about Infosys now.

Sikka, back then, spearheaded HANA, a new database management system that eventually became SAP’s fastest growing product ever. Its success reinvigorated the company, changing the company’s culture to being more customer-centric and more start-up like – agile and fast at developing software.

Infosys requires similar pills. In Sikka, Infosys may find a leader who is flamboyant, energetic, has deep customer connections, speaks his mind, and can inspire teams. If he doesn’t like an idea, he can tell you it is “chickenshit”. His candour and focus had made him a CEO front-runner at SAP before he quit in May this year.

Sikka, born into a family originally from Punjab, grew up in Rajkot. His father worked in the Indian Railways as a civil engineer. After high school in Baroda (now Vadodara), he moved to the United States for higher education, which led to a doctorate in computer science from Stanford University in California. After founding two start-ups, he joined SAP in July 2002. And stayed there until 2014.

The big question now is if Sikka will have a free hand to run Infosys, a company that reflects the original promoters’ traits of preferring to be risk-averse and favouring predictability of business over big bets.

Sikka will not have the presence of promoters Kris Gopalakrishnan and S. D. Shibulal, executive vice chairman and MD & CEO respectively, in the company (Kris steps down June 14 and Shibulal July 31). Chairman N. R. Narayana Murthy will become Chairman Emeritus from October 11, after which board member K. V. Kamath will assume the chairman role. U.B. Pravin Rao, president and director, will be elevated to chief operating officer June 14.


IBM wins multimillion deal for Coke’s SAP cloud

April 8th, 2014

Drinks giant wants to unify platform across regions.

IBM will host and manage Coca-Cola Amatil’s cloud ERP in a deal worth millions of dollars.

The agreement will see IBM manage the SAP software in a cloud hosted at its own data centre in Sydney.

According to IBM, the cloud platform will “streamline CCA’s order management and distribution processes; increase operational efficiencies; and deliver consistent and exceptional quality of customer experience across the two geographies”.

Grant Thomson, cloud business leader at IBM, said: “CCA will be able to leverage best-practice processes from its Australian operation and apply them to the rest of the South Pacific region.”

CCA’s Australian and Indonesian operations will be onboarded first.

The system will later expand to CCA’s other operations in New Zealand, Papua New Guinea, Fiji, and Samoa.

“By using a common cloud platform across Australia and Indonesia, we will be able standardise and automate our operations and bring a consistent level of efficiency to our Indonesian business,” said CCA CIO Barry Simpson.


Get Adobe Flash player