Posts Tagged ‘Phones’

Aussie telcos not using secret spy software on mobile phones

December 2nd, 2011

MAJOR Australian mobile phone companies have reassured customers they are not using a hidden smartphone app which reportedly secretly tracks users’ keystrokes and sends all the data back to telcos.

A US security analyst claimed this week mobile companies in the US were using the secret software to log text messages, emails, searches, phone numbers and user location – and report it to the mobile phone company.

Connecticut systems analysts Trevor Eckhart demonstrated how users were helpless to prevent their privacy being violated in a 17-minute YouTube video about the software, called Carrier IQ.

According to some reports the software could be on millions of Android, Nokia, HTC and BlackBerry handsets.

But major Australian service providers Telstra, Optus and Virgin Mobile told news.com.au today their customers’ data was safe.

“Telstra respects the privacy of its customers as a key priority,” a Telstra spokesperson said.

“We do not track customers’ phone usage other than for the purposes of connecting a call or billing for services.”

“Optus does not use Carrier IQ software in our network,” said an Optus spokesperson.

“Virgin Mobile is not a customer of Carrier IQ and Virgin Mobile has not been receiving mobile phone user information via the software that runs on Android operating systems,” said a Virgin spokesperson.

Carrier IQ has denied storing specific information, saying their software was a “diagnostic tool” designed to improve phone performance.

The company tried to have Eckhart’s video taken down but was forced to apologise after it was issued a cease and desist letter by the Electronics Frontiers Foundation stating the video was protected by fair-use provisions in the Copyright Act.

The company is adamant the software does not record keystrokes, provide tracking data or record “the content of emails and SMSes” – though the video demonstration appears to show otherwise.

Source:http://www.news.com.au/technology/smartphones/your-smartphone-secrets-are-safe-with-us-telcos-say-they-dont-use-hidden-app-to-record-data/story-fn6vihic-1226211461262

Software on Android phones ‘tracking every key stroke’

December 1st, 2011

An Android app developer in America has posted a video showing what he claims is ‘conclusive proof’ that ‘Carrier IQ’ software installed by manufacturers of many US phones record the way those phone are used in real time, as well as their geographic locations.

Carrier IQ has claimed that the software only tracks information for the benefit of users, not for any spying purposes, and that it is “counting and summarising” information rather than recording it.

However, in a YouTube video posted on Monday, the developer, Trevor Eckhart, did a “factory reset” on his Android phone, returning it to the condition in which it is shipped to customers, and linked it to a computer screen which allegedly displayed what the Carrier IQ software was tracking.

The demonstration showed that the software read every keystroke put into the phone, as well as every text message sent to it. It also appeared to log location data, and transmit this to Carrier IQ.

Mr Eckhart, claims it is used by manufacturers of phones that use Google’s Android operating system, as well as some BlackBerry and Nokia handsets. It is not thought to be used in Apple’s iPhones.

Source:http://www.telegraph.co.uk/technology/mobile-phones/8927164/Software-on-Android-phones-tracking-every-key-stroke.html

New all-in-one security software covers PCs to phones

September 29th, 2011

Looks like the time has come: We all own so many dang digital devices that trying to protect them in various ways with various software has grown into a ginormous hassle. Now, McAfee Security is out with an all-in-one product that provides protection to PCs, Macs, tablets and smartphones.

McAfee may be the first major security player at bat on this unified security front, but others are coming for consumers. Kaspersky will have a similar product available next month, and Symantec in 2012, according to reports, says IT Pro.

McAfee’s All Access is described by the company as the “first cross-device security solution that protects multiple Internet-enabled devices (PCs, Macs, smartphones, netbooks and tablets) under one annual plan.” It costs $99.99 for individuals, and $149.99 for the household version.

Not that we need stats to back up the fact we all own a growing number of digital devices. We know it by the number of cords jammed in the corners of rooms around the house. But, McAfee compiled some stats for us, anyway:

* 25 percent of “consumer Internet users now own at least five devices per household, with 60 percent owning at least three.”
* 41 percent spend “more than 20 hours per week using a digital device for personal use.”
* Consumers “place an average value of $37,438 on the ‘digital assets’ they own across multiple digital devices, yet more than a third lack protection across all of those devices. In the U.S., people valued their assets at a higher figure than anywhere else, at nearly $55,000.”
* “As a global average, respondents had 2,777 digital files stored on at least one digital device,” with those files including music, photos, personal communications, personal records, resumes, portfolios, cover letters and email contacts.

The figures come from research firm MSI International, which surveyed more than 3,000 consumers in 10 countries.

“Despite the high value of their digital assets, people still aren’t securing every device they own,” McAfee said. The survey found that more than 36 percent “don’t have security protection on all of their devices and 7 percent have no protection at all — leaving potentially thousands of dollars worth of digital assets at risk, if stored on an unprotected device.”

How well an all-in-one security approach works remains to be seen. But with more of us stashing our digital files in various places, like phones and tablets, and not just computers, one-stop security shopping could be a plus.

Source:http://technolog.msnbc.msn.com/_news/2011/09/27/7997280-new-all-in-one-security-software-covers-pcs-to-phones

Iwata Talks Software, Price Drops & Phones

September 14th, 2011

Following yesterday’s conference, which saw a number of new game announcements, Nintendo’s president Satoru Iwata was interviewed by Nikkei, available courtesy of Andriasang. A few months ago Mr. Iwata took personal responsibility for the lower-than-anticipated sales of the Nintendo 3DS and yesterday’s conference was designed to boost confidence in the machine so Satoru Iwata had a big investment in it going well.

Speaking to the newspaper Satoru Iwata responded to criticisms that the Nintendo 3DS has been lacking software by stating that the console is due to have a strong period from November through to the first half of next year, with titles such as Super Mario 3D Land, Mario Kart 7 and Monster Hunter 3G due for release.

He also referred to the previous price point as a “hurdle” that they have now overcome, a decision which he personally feels was the correct one. Mr. Iwata stated that Nintendo intends for the recent price drop to be the first and last for the console, so don’t expect the RRP to drop any further.

Once again Satoru Iwata was asked about smartphones and whether Nintendo would move into that area, something which he has spoken against on a number of occasions. He responded by saying that he doesn’t feel the existent business model will suddenly disappear, although he knows it may change in the future, and points out that they intend to show that the packaged software business is still healthy this holiday period with the 3DS. When Satoru Iwata was once more asked about releasing Nintendo games on smartphones he argued the following:

“This is absolutely not under consideration. If we did this, Nintendo would cease to be Nintendo. Having a hardware development team in-house is a major strength. It’s the duty of management to make use of those strengths. It’s probably the correct decision in the sense that the moment we started to release games on smartphones we’d make profits. However, I believe my responsibility is not to short term profits, but to Nintendo’s mid and long term competitive strength.”

Briefly touching upon the Wii Nikkei notes that the Wii’s software lineup has been rather weak lately and momentum must be kept moving into the Wii U launch, something Mr. Iwata agrees with. However, he argues that the forthcoming Wii line-up is stronger than it has been in some time.

Source:http://www.n-europe.com/news.php?nid=16285

With new software, headsets are outsmarting phones

January 15th, 2011

HEADSETS are staples for call-center workers, travel agents and many other people who have to talk frequently on the phone. With a headset to listen and speak through, both hands are free to work, and a shoulder needn’t stiffen to cradle the phone.

Now, headsets could make many office landline phones unnecessary, as businesses decide to route calls through their office computers.

Companies can save money by simply buying employees headsets instead of desktop phones, said Tavis McCourt, a managing director and analyst at Morgan Keegan, who follows the Internet telephony market. Software like Lync from Microsoft makes it possible to use the Internet and your computer to make phone calls.

The computers common in most offices aren’t ideal for conducting a conversation, said Gregory Burns, a telecommunications analyst at Sidoti & Company, an equity research firm in New York. Desktop computers can have built-in microphones and speakers, but the conversations can distract people in nearby cubicles, just like those on speaker phones.

All of this has created a business opportunity for headset manufacturers, which are now ready to offer sleek new models that plug into desktops, laptops or notebooks for quiet conversations and conference calls. Some of the new headsets switch easily among desk phones, computers and even cellphones.

“Put on your headset, and it gives you access to whatever device you choose to use,” said Bob Hafner, a managing vice president at Gartner, the marketing research firm in Stamford, Conn. The move toward PC telephony will gain ground quickly in coming years, he said, as people increasingly communicate by computer, clicking on the names of people they want to reach, for example, instead of dialing them.

Still, computer calling won’t work for everyone in the office of the future, Mr. McCourt said. Dialing with a mouse, for example, isn’t as fast as using a standard phone. But many employees use their phones mainly to receive calls, or to reach others within their organizations. In such cases, he said, a headset that communicates with the computer will serve well.

Plantronics, a headset company in Santa Cruz, Calif., will offer a wireless headset, the Savi 730, this year that can manage calls whether they are on a PC, a desk phone or a mobile phone, said Karen Auby, a company spokeswoman. The headset is compatible with many office software systems, including ones from Cisco, I.B.M. and Microsoft, she said. The price has not been set.

A stylish new wireless headset, the OfficeRunner, made by the German audio company Sennheiser and offered in the United States by Headsets.com in San Francisco, lets people communicate as far as 400 feet from their phones, said Mike Faith, chief executive of Headsets.com. The headset ($299.95), which made its debut last July, is the fastest-selling product at the site, Mr. Faith said. It can work with most phones, he said, and with PCs or Macs by connecting the base to the USB port. (This will let you listen to music, for instance, on your computer between calls.)

People who want to use a headset with an iPad can buy the Jawbone Icon ($99). The headset also works with Macs that have Bluetooth, said Jenny Noyola, a customer service representative at Headsets.com.

Jerry Plant, who is deaf in one ear and wears a hearing aid in the other, bought an OfficeRunner in part because of the sound quality. “It couldn’t be any better,” he said.

Mr. Plant wears a headset so his hands are free to use the computer as he manages portfolios and offers investment advice at the company he founded, Mark 1 Asset Management, in Oklahoma City.

For mobile phones, Plantronics will offer an updated version of the Voyager Pro UC headset, available Jan. 26 ($199.95), that lets users switch between calls received on the PC and those on a mobile phone. When the headset is stowed in a briefcase at the airport, the system is smart enough to know, and to route the signal to the phone, said Ms. Auby at Plantronics.

If headset sales soar, it will be in part because of PC software, Mr. Hafner of Gartner said. For example, people can easily use their computer to set up conference calls simply by dragging and dropping the names of colleagues across a screen.

“The key component driving headset activity is software that makes a PC more effective and functional than a desk phone,” he said. “That’s why business communications are converging on PCs and mobile smartphones.”

Source:http://www.nytimes.com/2011/01/16/business/16novel.html?src=busln

Anti-theft software helps recover laptops, phones

November 1st, 2010

Property thefts are typically the most common crimes on college campuses, but some students are finding better ways to secure their belongings anti-theft software.

As of Oct. 26, there have been 274 reports of thefts on campus in 2010, according to Sgt. Blake Tabor, LSU Police Department spokesman. There were only 229 during the same time frame last year.

“Thefts overall are up by 45, and that includes all kinds of theft,” Tabor said.

Tabor said anti-theft software can help facilitate retrieval.

“If students have that kind of software on their computers, it makes our chances of recovering [items] that much greater,” he said.

A student helped LSUPD officers recover his stolen laptop Oct. 11 by activating anti-theft software.

The free software, downloaded from preyproject.com, installs a small agent into a laptop or phone. When the item is stolen, the owner can activate the agent, which sends out the item’s exact Wi-Fi location, according to the website.

The software also lets owners take screen shots, sound an alarm, send the thief a message, activate the webcam, wipe all personal passwords or even lock down the laptop, according to the website.

Det. Kevin Scott, LSUPD spokesman, said officers caught the perpetrator within hours of the laptop being stolen.

“We were able to pinpoint his exact location and recover the laptop within 16 hours,” Scott said.

Tabor said LSUPD has been assisted by similar software in the past. There are different types of anti-theft software, including GadgetTrak and Bak2u for phones and laptops and LoJack for laptops.

Recording serial and model numbers is another way students can keep track of items, Tabor said.

Tabor said the data can be plugged into the National Crime Information Center, a computerized database where stolen items can be tagged and recovered.

“The vast majority doesn’t record that information,” he said. “Without those records, recovery is like a shot in the dark.”

Source:http://www.lsureveille.com/news/anti-theft-software-helps-recover-laptops-phones-1.2388813

Microsoft’s phones: A call too late

October 31st, 2010

Ever seen a Microsoft Zune HD? It’s a lovely little device for watching movies, listening to music and playing games. Slim, sleek, sophisticated — and irrelevant. That’s because the Zune HD was released two years after the debut of Apple’s iPod Touch. By the time it joined the battle, the war was already lost.

In technology, being late can be as disastrous as being wrong. And that’s the battle Microsoft is now fighting with the release of Windows Phone 7, its new smartphone operating system. The good news is that the software is generally a winner: Fun, easy to use and not just another iPhone wannabe. The bad news is that the good news may not matter.

As devastating as the iPhone’s arrival proved, Microsoft’s true mortal threat comes from Google’s Android software, which in little more than a year has skyrocketed. Google says it is now activating more than 200,000 new Android devices a day. While Google gives its software to manufacturers, Microsoft charges for its.

CEO Steve Ballmer’s previous attempts to stem the Android-iPhone tide resulted in embarrassment upon embarrassment, including a roundly panned update of Microsoft’s previous mobile operating system in 2009 and, earlier this year, the dismal failure of its Kin line, two phones built around social networking that were killed off less than two months after they were introduced.

In other words, the stakes could hardly be higher. And because of that, Microsoft – which is exerting a great deal of control over manufacturers in terms of the look and feel of the new Windows Phone 7 handsets – deserves a lot of credit for being willing to do a few things that go against the prevailing smartphone norm.

‘Live tiles’
The difference is apparent from the moment you power up a Windows Phone. Instead of screen after screen of application icons, as with the iPhone and Android phones, you’re presented with a set of colourful rectangles Microsoft calls ‘live tiles’. Some of these provide information and summon basic functions, like the phone tile that tells you how many calls you’ve missed and brings up the dial pad; some are links to programs, such as a mobile version of Microsoft’s Internet Explorer Browser; and some are entry points for what Windows Phone 7 calls ‘hubs’.

To the extent that Windows Phone 7 has a Big Idea, hubs is it. These are collections of programs, information and functions organised around a single theme. There are six of them: People, Pictures, Music and Video, Marketplace, Microsoft Office and Games. Microsoft has a good idea here, but it has to do much more to make its phones friendlier to the things I want to use on it, not what it and its partners want me to use.

That, in fact, is my biggest complaint about Windows Phone 7: Too much about it seems dictated by business considerations rather than user experience. For instance, the two AT&T phones I tested – the HTC Surround and the Samsung Focus – both included a fat first-screen tile touting AT&T’s U-verse television service. Office, which includes limited-function productivity software, seems to be a hub because, well, Microsoft owns Microsoft Office.

Playing catch-up
Because Windows Phone 7 is, essentially, an entirely new smartphone platform, it will take a while before we have any sense of whether and how quickly third-party developers write apps for it (the new Marketplace hub is still in the process of being populated.) Certainly Microsoft, with its deep pockets, will do all it can to provide inducements, but it’s safe to say that it will lag far behind the iPhone, Android devices and even Research In Motion’s BlackBerry for a long time to come.

Similarly, Microsoft has a lot of catching up to do in terms of basic functionality. Among other things, Windows Phone 7 doesn’t yet offer a visual listing of voicemail messages, as Android phones and iPhones do, nor does is it equipped to share its Internet connection with other devices.

Source:http://sify.com/finance/microsoft-s-phones-a-call-too-late-news-technology-klbaF0ciaba.html

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