Posts Tagged ‘Nokia’

Nokia Siemens launches new software tools for broadband operators

May 8th, 2012

Nokia Siemens Networks has launched Service Quality Manager (SQM) and Performance Manager (PM) to assist operators to offer better broadband experience.

The new sophisticated tools are expected to help in broadening the information available to telecom operators to ensure their networks deliver an excellent mobile broadband experience.

Leveraging the software tool, mobile operators can see how well services are performing and prioritize network issues before they damage customer relationships. The tools provide the link between network performance and service experience, helping operators really understand what their customers are getting.

The SQM and PM tools complement Nokia Siemens Networks’ Customer Experience Management (CEM) portfolio.

The new software tools handle the growing complexity of data from mobile broadband networks.

Nokia Siemens claims that the tools enable more data to be processed more rapidly and more intelligently to support operators’ efforts to build closer relationships with their customers.

“Network and service quality are highly prized by customers with 60 percent of heavy users of mobile broadband expecting excellent network quality even if it costs a little more. Yet it is becoming more challenging for operators to deliver continuous customer satisfaction, because even on-target network key performance indicators (KPIs) do not always translate into top quality mobile broadband services,” said Mikko Hietanen, head of service and customer management, CEM business enablement, Nokia Siemens Networks.

Service Quality Manager is designed to use built-in service behavior models based on Nokia Siemens Networks’ understanding of how services are affected by changes in networks and user behavior. Each model defines all the behavioral elements and key measures of a particular service. This enables SQM to turn complex network data into a simplified, accurate and meaningful picture of how well services are performing.

Moreover, SQM allows operations teams to make real customer-driven prioritization by showing how any service problem impacts the actual customer experience.

Performance Manager (PM) incorporates more than 500 ready-made reports that Nokia Siemens Networks’ experience has revealed as the most important for helping operators understand network performance end-to-end.

The scalable tool can process up to 70 billion data counters per day and intelligently analyze them to provide an insight into network performance and prioritize problems for immediate attention.

The SQM and PM tools are available separately or as part of the recently launched CEM on Demand portal, which provides a single entry point to dashboard views of mobile operators’ KPIs and recommends actions they can take to improve their customers’ experiences.

Source:http://telecomlead.com/inner-page-details.php?id=8893&block=News

Software Update Released for Nokia Lumia 800

May 7th, 2012

A software update is set to be released for the Nokia Lumia 800 which is designed to deal with the volume control issues of the smartphone. Reports have indicated that the upcoming update will be released by Nokia (NYSE:NOK) in a number of areas around the world soon. The upcoming update for the Nokia Lumia 800 is the second one released by Nokia. The first update was designed to deal with the battery issues of the device.

Apparently the previous update had affected the volume of the Nokia Lumia 800 that resulted to a loud ringtone during the first second that the device was ringing. Aside from dealing with this volume issue on the Nokia Lumia 800, the second update will reportedly give the camera app of the device to detect the flickering of electronic lights at 50Hz and 60Hz whenever the flicker reduction feature is being used.

Nokia
The upcoming update will also come with some power management features that were included in the earlier update. The additional power management features that will be released for the Nokia Lumia 800 include better charger detection. Since the update has not been officially announced by Nokia, industry watchers are taking a wait-and-see stance in connection to this upcoming update for the Nokia Lumia 800.

The performance of the Nokia Lumia 800 has yet to be fully evaluated by industry watchers following the release of the updates for the software of the device although some have indicated that they would have preferred that Nokia would have perfected the Nokia Lumia 800 prior to its release into the market.

However other observers have indicated that the Nokia Lumia 800 may become one of the better Windows Phone devices in the market. But Nokia will have to ensure that it will become more stable and in good working condition to optimize the user experience of the users of the device.

Source:http://www.planetinsane.com/software-update-released-for-nokia-lumia-800/2631512/

Nokia’s new Lumia 900 hindered by software

April 9th, 2012

Once the dominant maker of smartphones, Nokia Corp. hopes to reassert itself by challenging the new top players, Apple Inc. and Samsung Electronics Co.

This month, the Finnish company will release the Lumia 900, its new flagship smartphone. Offered by AT&T and featuring a sleek design and large, 4.3-inch screen, the new device is clearly intended to take on the iPhone and top-of-the-line Android phones.

If you’re in the market for a smartphone and aren’t wedded to Android or Apple’s iOS, the Lumia 900 is worth a look, thanks to its low price and easy-to-use operating system. For other consumers, though, the device is likely to prove disappointing.

The Lumia 900 is the first Nokia Windows Phone device to have a large touch screen, a popular feature on Android devices; an LTE antenna, which can connect to AT&T’s new high-speed network; and a front-facing camera for video conferencing.

I haven’t been a big fan of jumbo screens, but I like the size and shape of the Lumia 900. Despite its large screen, it’s easy to hold in your hand or slip into your pocket.

I do have one quibble with the design, though: Nokia has arrayed all of the physical buttons — for power, volume and camera shutter — on one side of the device. Because of that and because they are unlabeled, it can be difficult to know which one to press without looking at them. I wish Nokia had separated them by, say, placing the power button on top.

Nokia says you should get seven hours of talk time and a day’s worth of general use on the Lumia 900. I didn’t test the talk time, but in light to moderate use, the battery easily lasted a day and usually had enough charge left to continue into the next.

The Lumia 900’s display is based on OLED technology, in which the screen itself emits light. This allows it to display deeper blacks than traditional LCD screens and arguably more vibrant colors. The Lumia’s display is beautiful; it is not, however, as high-resolution as either the iPhone’s or those on the latest Android devices, so it might seem less sharp by comparison.

The drawback is the software. The Lumia 900 ships with Tango, which is a perfectly fine video-calling application but not nearly as widely used as Skype or Apple’s FaceTime. Fortunately, Microsoft does finally have a version of Skype for Windows Phone 7 in the works.

One feature Nokia touts is the device’s 8-megapixel rear camera. I found it to be OK for a cellphone camera but not great. It has a slight delay when taking pictures, so if your subject is moving, you might not get the shot you want, or it might be blurry.

Perhaps the best feature of the Lumia 900 is its price. At $100 — with a two-year service agreement — it’s half the price of the least-expensive iPhone 4S and $200 less expensive than the Razr Maxx, a phone with relatively similar specifications.

But the Lumia 900 does have some significant shortcomings. Nokia and its partners offer some exclusive applications, the most notable being Nokia Drive, a free-to-use turn-by-turn navigation program. But it doesn’t come pre-installed. Instead, you have to somehow know about it and download it from the Windows Marketplace.

That’s a painstaking process, in part because the app’s associated maps are huge — the one for the Americas alone is nearly 2 gigabytes. Worse, even when installed, the Drive app isn’t integrated with the Windows Phone 7 system, which points to the default map application rather than Drive when you look up an address or ask for directions.

A bigger problem for the Lumia 900 is the Windows Phone software. While the number of apps for Windows Phone 7 is steadily increasing, it still is a small fraction of what you’ll find for the iPhone or Android devices. If you are considering switching from one of those platforms, beware that you might miss out on your favorite apps.

The other big shortcoming is with the Internet Explorer browser in Windows Phone 7. Microsoft has chosen not to support Adobe’s Flash technology in the mobile version of Internet Explorer. Compared with the browsers that ship with the iPhone or with Android devices, Internet Explorer also does a poor job of displaying elements encoded in HTML5. The result is that there’s a lot of multimedia Web content you can’t see.

Still, for those new to smartphones, the Lumia 900 is a good option to consider. It’s well-designed, fun to use and a bargain to boot.

Source:http://www.dispatch.com/content/stories/business/2012/04/09/nokias-new-lumia-900-hindered-by-software.html

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