Managed services providers who use LabTech Software’s remote monitoring and management platform now may offer Reflexion Networks’ hosted email services to their business customers.

Reflexion’s technology blocks spam, viruses and volume-based attacks before they reach corporate networks. The company – which sells through partners – also provides a searchable email archive accessible at any time from the Internet. The integration with LabTech means users receive alerts when service or latency is disrupted.

“Email remains one of the most important and effective business tools companies have, so working with Reflexion to ensure that email systems remain viable to our MSPs’ customer base allows them to better support those customers in a simple and cost-effective manner,” said Matt Nachtrab, CEO of LabTech.

Source:http://www.channelpartnersonline.com/news/2011/12/labtech-reflexion-partnership-benefits-msps.aspx

LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) solution developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced the creation of a Channel Partner Program. This initiative allows existing partners to introduce LabTech to customers with the opportunity to expand market penetration and profit from additional revenue streams at a faster rate of return than traditional hardware and software offerings.

Created as a growth opportunity for its IT Service Provider community, LabTech Software’s new Channel Partner Program is geared towards current partners who are also looking to market, sell, service and support on-premise monitoring and management solutions to customers and prospects. As part of its 100 percent commitment to the Channel Partner Program, LabTech Software will not sell directly to the end user but instead will provide a “Go-to-Market” team to support partners in their sales efforts.

Benefits of the LabTech Software Channel Partner Program include:

Customer Registration Protection – Active LabTech partners can protect their current customers on a managed service program by registering them with LabTech Software, which will use the data to ensure that they will not be included in any proactive marketing and demand generation efforts from LabTech Software or other partner service providers.
Opportunity Registration – Allows for the registration of potential customers that have a need and interest in LabTech Software with additional upfront discounts and back-end rebates available if registration is approved and the sales opportunity won.
Sales Support – Provides pre-sales and sales support to help create interest and accelerate the sales cycle for a faster rate of return.
“LabTech’s IT Service Providers are some of our best assets,” said Matt Nachtrab, CEO of LabTech Software. “Our partners are adept at using LabTech solution to run their business on a daily basis. As a result, our current partners are ideal candidates to become channel partners and introduce LabTech to their customers and to prospects who have a need for on-premise solutions for their internal IT departments to leverage. Our Channel Program is one that will reward partners who use LabTech themselves and are interested in implementing LabTech solutions to their own customer base.”

In 2012, LabTech Software will be launching a formal training and certification program that will further enhance its partners’ ability to sell, service, implement and support LabTech Software. Additional resources will include pre-sales support, sales demonstrations and sales tools that include trial software and NFR licenses for demonstration and lab use.

About LabTech Software

LabTech is the only Managed Service tool for remote monitoring, management, (RMM) and automation developed by a Managed Service Provider (MSP) for MSPs. Our affordable, agent-based solution so closely emulates what technicians do in the field that techs can provide the same support remotely. Because we understand how to manage a growing MSP business, they make it easier to procure their software and allow partners to add agents as they grow.

Source:http://www.sacbee.com/2011/11/10/4045638/labtech-software-launches-channel.html

LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) solution developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced that it has closed registration to its second annual user conference, Automation Nation, due to overwhelming demand. This year’s event has seen increased registration year over year of 150 percent.

Held November 7-9 at the Hilton Bonnet Creek Resort in Orlando, Florida, Automation Nation provides in-depth technical training, breakout sessions and presentations by LabTech executives and event sponsors to help MSPs solve the challenges of day-to-day IT maintenance and support activities in order to maximize efficiency, improve productivity and obtain higher profits. Matt Nachtrab, CEO of LabTech, will provide the keynote address.

Automation Nation Technical Breakout Sessions are segmented into two separate tracks for beginner and expert levels. Topics include:

LabTech New Features
Scripting – Best Practices
Advanced Scripting – Automation
Tracking your Automation
Advanced Remote and Internal Monitors
Autofix & Autobilling Techniques
LT Mobile and Plug-in
“We are thrilled to provide the LabTech community with the opportunity to come together and learn how to improve their businesses by leveraging the world’s leading RMM solution for IT solutions partners,” said Nachtrab. “After a successful inaugural event, selling out in spite of increased capacity illustrates the excitement around the adoption of our powerful tool in our partners’ environments. Not only do we continue to add partners, but our partners are clearly excited to deploy. Whether new to the LabTech experience or a seasoned veteran, I’m confident that attendees will find plenty of information and training that will help them further grow their IT business.”

Automation Nation 2011 takes place immediately preceding IT Nation, the ConnectWise Software Partner Summit. Sponsors of Automation Nation, include AppAssure, Axcient, AVG, ConnectWise, Doyenz, eFolder, ESET, Intel, StorageCraft Technology Corporation and VIPRE Antivirus Business.

Source:http://www.sacbee.com/2011/11/07/4036525/labtech-software-user-conference.html

LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) solution developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced it is among a select group of companies sponsoring Peak Performance 2011, SonicWALL’s partner event. Peak Performance 2011 takes place from October 3-5, 2011 at the Hyatt Grand Champions Resort, Villas and Spa in Palm Springs, CA. At the event, gold sponsor LabTech Software will be presenting their remote monitoring and management solution at booth #21 in the Solution Center. Peak Performance 2011 is a premier event of the networking security industry where SonicWALL gathers over 400 partners, customers, industry analysts, luminaries and executives to exchange ideas, attend educational sessions and form new business relationships.

“LabTech is a highly trusted industry leader and we are proud to count them to our long-time supporters and we thank them for sponsoring this important event,” said Vince Massey, senior director North American channels at SonicWALL. “Together, we have developed a strong and reliable partnership. The unique combination of LabTech Software’s services and our industry-leading products offers our joint customers a reliable solution and a clear business advantage!”

The Solution Center at Peak Performance will feature product demonstrations, examples of innovative implementations, expert advice from on-site solutions specialists as well as proven and successful strategies for growing businesses.

“LabTech Software’s mission is to provide our customers and partners the right solutions and services at an attractive price – we want them to succeed in their business,” said Matt Nachtrab, CEO at LabTech Software. “Our partnership with SonicWALL allows us to offer proven network security technology and services at the right price. We’re looking forward to a continued and long relationship with SonicWALL, a successful Peak Performance 2011 and we are pleased to be a gold sponsor of this important industry event.”

SonicWALL, Inc. provides network security and data protection solutions that enable customers and partners – around the world – to dynamically secure, control, and scale their global networks. The security solutions are smart enough to adapt dynamically as organizations and threats evolve globally. Leveraging its patented Reassembly-Free Deep Packet Inspection technology in combination with a high speed, multi-core, parallel hardware architecture, SonicWALL enables simultaneous, multi-threat scanning and analysis and provides the technical framework that allows the entire solution to scale for deployment in high bandwidth networks. Solutions are available for companies of all verticals and sizes and are deployed in large campus environments, distributed enterprise settings, government, retail point-of-sale and healthcare segments as well as through service providers.

Source:http://www.sacbee.com/2011/09/27/3941732/labtech-software-is-gold-sponsor.html

LabTech Software, a global provider of powerful, affordable and scalable Remote Monitoring, Management (RMM) and Automation solutions, announced today the release of LabTech 2010.2. This latest release delivers the newest features and enhancements, making LabTech 2010.2 the fastest, easiest, and most powerful version to date. LabTech 2010.2’s new features and improvements deliver better and more efficient methods for increasing overall productivity and support to Managed Services Providers’ clients.

LabTech 2010.2 offers improved deployment providing a more reliable method of installing agents on new or existing client sites, as well as improved caching abilities for Windows Updates, LabTech Server downloads and external URL downloads. The new release also offers improved integration and easier configurations with Professional Services Automation (PSA) Software such as ConnectWise, Autotask and Tigerpaw.

A major new feature with the latest release of LabTech 2010.2 is the ability to have an unlimited number of scripts running at any given time while having a minimum impact on server loads. Another added feature with the release are 12 new reports with the ability to add custom branding options such as custom logos, theme colors and client score metrics.

“LabTech 2010.2 contains hundreds of changes requested from our partner base and innovations from the LabTech Lab. LabTech’s powerful and flexible automation solution is now even further ahead of the competition with 2010.2. The scripting engine is more efficient and has 65 additional commands to help MSPs innovate their business,” said Matt Nachtrab, CEO of LabTech Software.

LabTech provides an arsenal of IT management tools in one interface such as remote desktop, monitoring, trouble ticket tracking, user information, support and software management. LabTech’s affordable, powerful, agent-based solution quickly transforms solution providers into Managed Service Providers. As the only RMM solution that emulates what technicians do in the field, providers can become NOC technicians in 15 minutes. LabTech is a sensible solution that allows you the ability to quickly easily scale the number of agents needed to run your business.

Source:http://www.prnewswire.com/news-releases/labtech-software-announces-release-of-labtech-20102-108975954.html