The Indian IT industry is in a quandary for want of clarity from the government on the definition of software exports, Infosys chairman emeritus N.R. Narayana Murthy said Sunday.

“It has been over a year since the industry had asked the government for its definition of software exports. For various reasons, the officials have not been able to provide it,” Murthy told reporters on the margins of a function here.

Murthy noted that the absence of clarity had been inconveniencing
the software and services industry, which had registered $70 billion exports in fiscal 2011-12.

“I hope that an extraordinary individual like (Finance Minister) Pranab Mukherjee will ensure that a quick clarification is provided on the definition of software exports,” Murthy said at a function where a book “Chaitra Yatre” authored by Karnataka’s Additional Chief Secretary K. Jairaj was released.

Expressing faith in Mukherjee and terming him an “excellent person”, Murthy hoped that the finance ministry would clarify its stand on the issue at the earliest.

Source:http://www.smetimes.in/smetimes/news/top-stories/2012/May/21/it-industry-seeks-clarity-on-software-exports-murthy627374.html

The leader in Orchestrated IT solutions, today announced that Network Products Guide, the industry’s leading technology research and advisory guide, has named Serena Service Manager winner for the 2012 Hot Companies and Best Product Awards in the Service Delivery category.

Network Products Guide’s industry and peer awards are among the premier information technology awards honoring achievements and recognition in every facet of the IT industry. This award win extends the great momentum Serena has seen since introducing its market-changing IT Service Management (ITSM) solution in 2011. In February, Serena was named Pink Elephant’s 2011 Innovation of the Year Award winner with its Serena Service Manager solution, beating out ServiceNow’s ITSM solution.

Serena Service Manager is the only ITSM offering on the market today that leverages a process-based approach. Linking people with process in orchestrated service management, Serena tackles the current challenges around flexibility, visibility and usability inherent in legacy ITSM solutions. Customers cite ease of use, affordability, customized delivered services and quick deployment times as key differentiators over legacy ITSM offerings.

Supporting Quote “We are honored to have Serena Service Manager recognized by the industry once again, this time by Network Products Guide, and named Best IT Product in Service Delivery,” said David Hurwitz, Senior VP of Worldwide Marketing at Serena Software. “We continue to hear from enterprise IT leaders about their dissatisfaction with on-premise ‘ERP-like’ IT service management solutions such as that from ServiceNow. These systems are complex, costly and difficult to customize. Serena Service Manager stands out from others in the field because it is the antithesis of the on-premise ERP approach and can be implemented at one-tenth of the time and cost compared to traditional service management solutions out there.”

Source:http://www.marketwatch.com/story/serena-software-it-service-management-technology-named-network-products-guide-2012-best-products-awards-winner-2012-05-16

SolveIT Software Pty Ltd, a leading provider of enterprise software for supply & demand optimisation and predictive modelling, announced today that it has been named a finalist for the 2012 Supply Chain Distinction awards in the Supply Chain Technology category.

The 5th Supply Chain Distinction Awards 2012 recognise outstanding achievements in the area of supply chain and logistics. Nominations were assessed by a panel of experts from the supply chain industry, and the Supply Chain Technology category recognises technology ideas that made substantial improvements to supply chain. The judging panel assessed each entry under the following guiding principles: clarity of objectives, effective resource allocation, quality of implementation, focus on manufacturing excellence, innovation, impact on customer perception, and results.

“We are privileged to be a finalist for this supply chain award, which reflects SolveIT Software’s commitment to innovation and commercialisation excellence,” said Mr Matthew Michalewicz, Managing Director, SolveIT Software. “Spending a large percentage of our annual revenue on R&D initiatives in the area of non-linear optimisation, integrated value chain planning & scheduling, and advanced analytics, it is rewarding to see our efforts recognized by both customers and industry associations.”

Category winners will be announced at the prestigious awards ceremony on 20 June 2012 in Berlin.

Source:http://www.newsmaker.com.au/news/16875