Posts Tagged ‘Internet’

AVG Internet Security 2011 and Windows XP don’t mix

December 27th, 2011

I renewed my AVG security software recently but despite numerous attempts, both with AVG support and the help of my local IT specialist, there appears to be a conflict between the software and Windows XP (Professional).
I contacted AVG about this on 6 October and returned the backup disk and the installation documentation and requested a refund of £41.12. But AVG has not acknowledged it.
Norman Nelson
Mr Nelson said he had been told by an AVG technical-support employee that there was a known issue with the latest version of the company’s security software, AVG Internet Security 2012, for people using Windows XP Pro.
We have had no other complaints about this issue, so have asked AVG for a comment. Mr Nelson was hoping to get his money back but, with software purchases, this is easier said than done.
The law regarding software is patchy, to say the least. Software is not considered ‘tangible goods’. If you bought the software on a CD or DVD and the disc was damaged, then the disc is the tangible goods and you would have a case.
You would also have a case if you were misled about what the software can do, for example if you were told it was a complete security suite but it turned out to be only a firewall.
If you were sold the wrong software then again there would be legal grounds for a refund. But at the moment that is about the extent of the protection consumers get with software.
It has been a matter of debate by consumer organisations and European politicians for a long time. This has led to some stronger rules on software under the new European Union Consumer Rights Directive.
The new legislation will give customers, for the first time, the right to withdraw from a digital-content purchase. The tricky part is that this right lasts only up to the moment the downloading process begins.
It is not clear whether stopping a download can be construed as cancellation of the contract and it would not help someone in Mr Nelson’s position. At the time of going to press AVG had yet to comment.

Source:http://www.computeractive.co.uk/ca/consumer-rights/2123211/avg-internet-security-2011-windows-xp-dont-mix

3dcart Customer Old Time Candy Honored in Internet Retailer Hot 100

December 7th, 2011

Internet Retailer today named Old Time Candy to its “Hot 100 E-Retailers of 2012″ list, an annual collection of retailers who have broken new ground in the past year in ways that other retailers can learn from. Old Time Candy’s online store, dedicated to selling retro candies like Wax Lips, Ice Cube Chocolates and more, is built on 3dcart ecommerce software.

“Old Time Candy Co. turned an old, clunky site into a sleek, rich entertainment,” Internet Retailer wrote about the online candy store. “Old Time Candy enables shoppers to personalize the tops of candy boxes with their custom messages and images. And, recognizing that this is a perfect gift, the e-retailer offers an unusual service: a staff member will handwrite a gift card, adding a truly personal touch.”

“We knew Old Time Candy required a much more dynamic platform, so we made the switch to 3dcart in 2010,” said Don Bridge, co-owner of Old Time Candy. “Since then, we’ve had a much easier time managing our business on the backend while giving our customers a unique, well-designed experience on the front end.”

Since switching to 3dcart, Bridge cites the ability to control and automate the shopping experience, from ordering to shipping, as a huge time saver for the organization. As a result, Old Time Candy has more time to focus on outstanding customer service-a feature of the store that Bridge and his staff see as a huge priority and a big differentiator from competing stores.

“We’re always impressed when we see customers using our software to drive a unique online shopping experience, but Old Time Candy is one of our favorites,” said 3dcart CEO Gonzalo Gil. “One of the strengths of our software is customizability, and many of our customers take advantage of that, pushing out great examples of successful online stores.”

Source:http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2011/12/06/prweb9014092.DTL

Special software to track internet users in Kutch

November 16th, 2011

To monitor the activities of internet users in cyber cafes in the eastern part of Kutch district bordering Pakistan, the Special Operations Group (SOG) of the district police has installed special software in computers.

According to Chirag Koradia, Superintendent of Police, Kutch (East), the software will keep track of all surfing activity done at the cyber cafes of bordering cities. “Since the area is close to the border, we wanted a system which could provide us minute details such as who surfed which website on any given day,” said Koradia.

The Special Operations Group has identified 22 cyber cafes in Gandhidham, Adipur, Anjar, Bhachau and Rapar. According to SOG police inspector LD Vagadia, the computers of all 22 cyber cafes in the areas are now equipped with ‘Clinch,’ a web tracking software. “It is made by a Bangaluru based firm and installed at free of cost in every computer at these cafes. The software will keep complete records of the person who uses the PC and which website he/she opened,” said Vagadia.

Under the new system, the user has to fill a form before he/she starts surfing the net from a café.”After filling of the form, a unique ID will be created, through which the user can surf the web. The software firm has given access of their database to SOG, so that we can keep track of all users through our own server,” said Vagadia, who also added that this software is already installed in cyber cafes in Jammu & Kashmir, Punjab and some southern Indian states.

Source:http://www.dnaindia.com/india/report_special-software-to-track-internet-users-in-kutch_1612899

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