Posts Tagged ‘AVG’

AVG Internet Security 2011 and Windows XP don’t mix

December 27th, 2011

I renewed my AVG security software recently but despite numerous attempts, both with AVG support and the help of my local IT specialist, there appears to be a conflict between the software and Windows XP (Professional).
I contacted AVG about this on 6 October and returned the backup disk and the installation documentation and requested a refund of £41.12. But AVG has not acknowledged it.
Norman Nelson
Mr Nelson said he had been told by an AVG technical-support employee that there was a known issue with the latest version of the company’s security software, AVG Internet Security 2012, for people using Windows XP Pro.
We have had no other complaints about this issue, so have asked AVG for a comment. Mr Nelson was hoping to get his money back but, with software purchases, this is easier said than done.
The law regarding software is patchy, to say the least. Software is not considered ‘tangible goods’. If you bought the software on a CD or DVD and the disc was damaged, then the disc is the tangible goods and you would have a case.
You would also have a case if you were misled about what the software can do, for example if you were told it was a complete security suite but it turned out to be only a firewall.
If you were sold the wrong software then again there would be legal grounds for a refund. But at the moment that is about the extent of the protection consumers get with software.
It has been a matter of debate by consumer organisations and European politicians for a long time. This has led to some stronger rules on software under the new European Union Consumer Rights Directive.
The new legislation will give customers, for the first time, the right to withdraw from a digital-content purchase. The tricky part is that this right lasts only up to the moment the downloading process begins.
It is not clear whether stopping a download can be construed as cancellation of the contract and it would not help someone in Mr Nelson’s position. At the time of going to press AVG had yet to comment.

Source:http://www.computeractive.co.uk/ca/consumer-rights/2123211/avg-internet-security-2011-windows-xp-dont-mix

AVG Announces Security Software, Resource Center for SMBs

September 23rd, 2011

The platform is designed to help minimize threats via antivirus and Internet security across multiple touch points.

Security software specialist AVG Technologies announced AVG Business Edition 2012, a security software solution for small to medium-size businesses that the company claims is faster, lighter and easier to use than its predecessor. In conjunction with the launch of the platform, the company also announced the SMB Market Landscape Report, a white paper with SMB market-related findings as of mid-2011. The platform is designed to help minimize threats via antivirus and Internet security across multiple touch points, from email and the Web to emerging threats such as information theft, social engineering and the risks involved with using social media as a marketing tool.

“AVG Business Edition 2012 aims to be the simplest, most tailored security option for SMBs available,” said Robert Gorby, global head of business marketing at AVG. “For businesses looking for protection without impeding performance, AVG is the most compelling solution on the market. That said, customers can essentially set and forget—with peace of mind that we will take care of the rest while they interact in the connected world.”

In addition to security technology, AVG’s Small Business Resource Centre plays a role in helping customers stay up to speed on the latest security trends. Plus, since security needs are rarely the same for every organization, AVG helps SMBs select the protection that is right for their business via an online security audit tool. After a short questionnaire about their business, customers receive a detailed report containing hints and tips to better protect their data.

In the SMB Market Landscape Report, AVG found small businesses have a more conservative attitude toward IT spending as a response to financial uncertainty and are embracing technologies to increase levels of mobility, though few are aware of the potential dangers associated with bringing data to more devices.

The report also found midmarket companies recognize the opportunity social networking offers to promote business and engage with customers, but do not take the proper additional precautions against specific social media threats and remain focused on traditional IT vulnerabilities like email and Web viruses without safeguarding against emerging IT security threats, such as information theft and social engineering.

Among those surveyed, businesses are most concerned about losing access to files and replacing hardware, when security breaches are the costlier risk. SMBs that have already experienced such a breakdown are more likely to have seen the long-term impact, such as loss of sales and revenue opportunities. “Our customers really like the new look and feel of AVG Business Edition 2012,” said Todd O’Bert, president and CEO of Productive. “AVG has stuck to its core principles of delivering effective security with a light footprint in this release. AVG continues to offer exceptional value in the marketplace, which our customers truly appreciate.”

Source:http://www.eweek.com/c/a/Midmarket/AVG-Announces-Security-Software-Resource-Center-for-SMBs-654722/

AVG releases upgraded internet security software

September 2nd, 2011

Features AVG Accelerator and AVG Advisor; minimises waiting time by optimising file and video downloads on selected sites

AVG Technologies has released the latest edition of its internet security software, AVG Internet Security 2012.

AVG claims that AVG 2012 is light, fast and small than any previous AVG product, and features new protection technologies, computer performance enhancements and content download acceleration.

The new security software features AVG Accelerator and AVG Advisor, as well as AVG’s multi-layered protection, utilising signature-based antivirus, heuristics and behavior-based threats detection.

AVG Accelerator minimises waiting time for users by optimising file and video downloads on selected sites, while AVG Advisor monitors the computer and advises the user with available remedies and optimisation possibilities for various computer problems.

AVG Technologies CTO Yuval Ben-Itzhak said they enhanced AVG Internet Security 2012 as a result of listening to their users who asked for peace of mind, better security against threats and an optimised computing performance.

The company claims that AVG 2012 is 50% smaller download size and faster install time, 45% reduction in disk space on average, 20% less processes and memory usage, and 10% faster load time than AVG 2011.

The new release also includes the integrated security firewall and AVG LinkScanner that provides users peace of mind when browsing, shopping and banking, the company said.

Source:http://security.cbronline.com/news/avg-releases-upgraded-internet-security-software-020911

AVG Introduces New Security Software Suites for Small and Medium Sized Businesses

October 19th, 2010

AVG distributes the award-winning range of AVG Anti-Virus and Internet Security solutions in the Australian, New Zealand and South Pacific markets.

The latest editions of AVG’s anti-virus and internet security software suites are designed to provide maximum protection and ease of use to small business owners who are short on time and resources.

AVG’s new suite of business security products gives Internet-active small and medium sized business owners the protection they need in a way that suits the realities of running a small or medium-sized business.

AVG Internet Security 2011 Business Edition software suite’s capabilities cover everything from online transactions and email communications to handling sensitive customer data, dynamically protecting Internet-active businesses from today’s most sophisticated online threats.

AVG Anti-Virus 2011 Business Edition offers exceptional real-time protection against the latest online threats, keeping critical business data safe and computer networks running smoothly.

AVG’s SMB security software suites offer 360-degree protection to businesses so that business owners can focus on running and growing their businesses.

Peter Cameron, Managing Director, AVG (AU/NZ) says that AVG recognises that most small business owners are not IT experts, and need an anti-virus and internet security solution for their business that provides maximum protection with user-friendly administration.

AVG Internet Security 2011 Business Edition and AVG Anti-Virus 2011 Business Edition security software suites have been designed for easy uncomplicated use.

AVG Internet Security 2011 Business Edition and AVG Anti-Virus 2011 Business Edition security software suites are designed based on AVG’s People Powered Protection design model, incorporating feedback from AVG’s global community of more than 110 million users.

The security product suite includes enhanced web protection, social network protection, superior detection capability, ease of use as well as faster, nimble and more powerful design.

The complete AVG 2011 paid family of consumer and SMB products is available now on the AVG website or from a large network of independent software resellers throughout Australia, New Zealand and the South Pacific.

Source:http://www.ferret.com.au/c/AVG-AU-NZ/AVG-Introduces-New-Security-Software-Suites-for-Small-and-Medium-Sized-Businesses-n900078

AVG Introduces Security Tools For SMBs

October 14th, 2010

AVG announced Tuesday thatAVG Internet Security 2011 Business Edition and AVG Anti-Virus 2011 Business Edition, both intended for small and midsize companies, are available,

Both products provide protection for file servers and for endpoint devices (desktop and laptop computers). The Internet Security Suite also includes mail server protection, and endpoint anti-spam. According to the company, the new features reduce performance impact on systems and make the security software easier for small business IT to install and manage.

To begin his Intel Core i7 quad-core PC build project, Alex unboxes the Thermaltake BigWater 760is liquid cooler. Technologizer blogger Harry McCracken provides a few highlights from Mobile World Congress, including his favorite phone from the show. From the Consumer Electronics Show, David Berlind uncovers the latest in road-warrior luggage.
To begin his Intel Core i7 quad-core PC build project, Alex unboxes the Thermaltake BigWater 760is liquid cooler.

According to the company, AVG Business Edition is a good match for companies using Microsoft Windows, particularly “Internet-active companies performing a wide range of online activities involving banking or purchasing transactions and customer, supplier or partner communications.”

New features in both products include “smart scanning” to skip over files known to be safe; and AVG’s Threat Labs information about threats on websites that AVG presents a user from visiting; a one-click Auto-Fix button “to resolve common issues on individual workstations”; checking links exchanged in Facebook and MySpace when accessing these sites from a browser on a LAN or computer protected by AVG software”; a desktop widget giving administrators a summary view including non-compliant workstations, and of server workloads; and reducing installation to five clicks.

Upgrade your analytics capabilities from spreadsheets to more powerful tools
BI For Mid-Size Companies

Additionally, AVG has enhanced other components and functions including AVG LinkScanner Surf-Shield, anti-rootkit protection, integration with Active Directory and the remote administration console for installing and managing AVG software across a company’s network. The Remote Administration Console is not available within AVG’s consumer or free products.

Pricing for a one-year, five seat license for AVG Internet Security Business Edition 2011 starts at $247.99. A one year, two seat license for AVG Anti-Virus 2011 Business Edition starts at $89.99.00 and a two-year, two-seat license starts at $134.99. Existing AVG Business Edition customers can get free upgrades to AVG 2011 during the term of their current licenses.

Source:http://www.informationweek.com/news/smb/security/showArticle.jhtml?articleID=227701318&cid=RSSfeed_IWK_All

AVG Internet Security 2011: A full security toolkit — with too many extras

October 13th, 2010

AVG Internet Security 2011, which shipped on Tuesday, offers the full complement of tools you’d expect in an all-in-one security suite, packaged in a simple-to-use interface and offering integration with popular browsers and Outlook. But the software is marred by annoying attempts to upsell you to other products, and a scanning engine that may slow down your system.

AVG is aimed at those looking for a do-it-all piece of software, offering anti-virus, anti-spyware, a rootkit detector and killer, firewall, link scanner, online shield, e-mail scanner, identity protection, spam killer and more. A one-year subscription for a single computer sells for $55, a two-year subscription for $82 — and there are also discounts for up to 10 computers.

It uses a “just-the-facts-ma’am” main interface for accessing all of those modules, in which a single screen displays a black-and-white icon for each. Each active module has a green check next to it, so that you know it’s turned on and working properly. Most of the time, however, you won’t see the main interface, because the modules do their work in the background. You’ll only need to access it to change a setting.

AVG uses an easy-to read “just-the-facts-ma’am” main interface for accessing all of its modules.
But although the interface itself is straightforward, the software uses wording that may confuse you. To turn off a module, for example, you right-click its icon and choose “Ignore the state of this component.” Similarly, when you delve into the software’s advanced settings, you’ll find yourself occasionally scratching your head. What does it mean to “certify” incoming and outgoing mail, for example, and how does that differ from merely checking incoming and outgoing e-mail for viruses and other threats? The program, and its help file, offers no guidance.

On the plus side, however, those who like to configure their own security settings will find a wealth of options to tweak, all available from a single, straightforward advanced settings screen.

AVG offers a wealth of options to tweak, all available from a single advanced settings screen.
The modules in AVG work in much the same way as modules in similar suites. The firewall, for example, comes pre-configured to allow well-known applications such as browsers and e-mail software gain access to the Internet. When you use software that AVG doesn’t already know is safe, a notification pops up asking whether you want to allow the application to access the Internet, and if so, whether to allow it just this one time or permanently. You can also tell the firewall whether to allow the application to access the Internet on every network you use (home, work, Wi-Fi hot spots and so on) or only on networks known to be safe — an especially useful feature.

Similarly when the anti-virus module comes across what it perceives as threats, it notifies you and moves the offending software to a vault, where the software is disabled. You can leave the software in the vault, or else delete it or restore it if you decide the software is safe.

I found AVG’s initial scan to be painfully slow, taking more than three hours. During the time the scan was being performed, it also slowed down my system and the operation of other applications. In later scans, I set the priority of the scan to be low, but even when I did that, it affected system performance.

E-mail attachment checking and anti-spam functions integrate into e-mail applications, including Outlook and any application that uses POP3, IMAP or SMTP. I tried it with Outlook and didn’t find the anti-spam feature any more or less effective than the one already built into Outlook, although it did seem to err very slightly on the side of identifying too many legitimate messages as spam.

The software’s System Tools module, which shows you all of your currently running processes, network connections, browser extensions and software that runs on startup, is somewhat useful. But the module is bare-bones and offers no help. For example, it shows the names of files that run on startup, but doesn’t explain what they do, or whether they can be safely removed from startup.

Beware of upsells
AVG’s link scanner installs as a toolbar into the Microsoft Internet Explorer and Mozilla Firefox browsers and reports whether the page you’re currently visiting is safe. But the toolbar also has a Yahoo search box and link to Yahoo Weather, which has nothing to do with keeping you secure and everything to do with whatever business relationship AVG has forged with Yahoo. In fact, during the installation process, your default search provider will be changed to Yahoo unless you uncheck the box that does that.

Installing unnecessary Yahoo features is annoying enough, but even worse is the way in which AVG tries to sell you other services, in what almost feels at times like a bait-and-switch scheme. For example, the main AVG screen shows a PC Analyzer module. Click the icon and it will check your Registry, check your hard disk to see if it is defragmented, check for broken shortcuts and see whether you have “junk files” that can be deleted to free up hard disk space. However, when you tell it to fix the problems, you are sent to a Web page that offers a download that will do the fix for a single time — the next time you use it, you’ll have to pay an annual fee of $29.99.

I also found the results of the PC Analyzer somewhat suspect, and wondered whether it overstated the severity of the problems that existed on my system. It reported that I had 677 Registry errors, even though RegistryBooster 2010 reported 25 Registry errors, Lavasoft Registry Tuner reported 21 Registry errors and CCleaner reported eight Registry errors.

Bottom line
AVG Internet Security 2011 offers all the modules you would expect in a comprehensive protection suite, but its annoying habit of trying to sell you additional services, and its tendency to slow your system down during anti-virus scans, make this software less useful than it otherwise would be.

Source:http://www.computerworld.com/s/article/9190858/AVG_Internet_Security_2011_A_full_security_toolkit_with_too_many_extras?taxonomyId=86

AVG introduces new security software suite for small and medium sized businesses

October 13th, 2010

AVG Technologies, makers of the world’s most popular free anti-virus software, today announced the immediate availability of AVG Internet Security 2011 Business Edition and AVG Anti-Virus 2011 Business Edition. Recognizing that small business owners are short on time and resources, the newest edition of AVG’s industry leading business level anti-virus and internet security suite is designed with ease of use and maximum protection in mind.

AVG’s new suite of business security products give internet active small and medium sized business owners the protection they need in a way that suits the realities of running a small or medium sized business. From online transactions and email communications to handling sensitive customer data, AVG Internet Security 2011 Business Edition is designed to dynamically protect Internet-active business from today’s most sophisticated online threats, while AVG Anti-Virus 2011 Business Edition offers exceptional real-time protection against the latest online threats, keeping critical business data safe and computers and networks running smoothly so business owners can focus on what’s important – running their businesses.

“At AVG, we recognize that most small business owners are not IT experts, and need an anti-virus and internet security solution for their business that provides maximum protection and is easy to administrate,” said J.R. Smith, CEO, AVG Technologies. “That’s why we designed AVG Internet Security 2011 Business Edition and AVG Anti-Virus 2011 Business Edition to be the easiest to use and manage on the market.”

AVG Internet Security 2011 Business Edition and AVG Anti-Virus 2011 Business Edition were designed based on AVG’s People Powered Protection design model; incorporating feedback from AVG’s global community of more than 110 million users, the product suite includes enhanced Web- and social network-protection, among the best detection rates in the industry, ease-of-use and a faster, nimble and more powerful design.

AVG’s business security solutions are used by small and medium sized businesses worldwide; including Kaseya, leading global provider of IT Systems Management software based in Lausanne, Switzerland.

“Kaseya currently has a significant number of deployments of AVG integrated into the Kaseya product line allowing our customers a ‘single pane of glass’ to view all aspects of the environments they manage,” said Jeff Keyes of Kaseya. “The integration includes monitoring and remediation for component status, signature versions, scans, and many other aspects of the AVG product. We are looking forward to the improvements in AVG 2011.”

Availability and Pricing

The complete AVG 2011 paid family of consumer and SMB products is available now at www.avg.com. Pricing for a one-year, five seat license for AVG Internet Security Business Edition 2011 starts at $247.99. A one year, two seat license for AVG Anti-Virus 2011 Business Edition starts at $89.99 and a two-year, two-seat license starts at $134.99.

Source:http://www.kansascity.com/2010/10/12/2301746/avg-introduces-new-security-software.html

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