Posts Tagged ‘AVG’

AVG Internet Security 2011 and Windows XP don’t mix

December 27th, 2011

I renewed my AVG security software recently but despite numerous attempts, both with AVG support and the help of my local IT specialist, there appears to be a conflict between the software and Windows XP (Professional).
I contacted AVG about this on 6 October and returned the backup disk and the installation documentation and requested a refund of £41.12. But AVG has not acknowledged it.
Norman Nelson
Mr Nelson said he had been told by an AVG technical-support employee that there was a known issue with the latest version of the company’s security software, AVG Internet Security 2012, for people using Windows XP Pro.
We have had no other complaints about this issue, so have asked AVG for a comment. Mr Nelson was hoping to get his money back but, with software purchases, this is easier said than done.
The law regarding software is patchy, to say the least. Software is not considered ‘tangible goods’. If you bought the software on a CD or DVD and the disc was damaged, then the disc is the tangible goods and you would have a case.
You would also have a case if you were misled about what the software can do, for example if you were told it was a complete security suite but it turned out to be only a firewall.
If you were sold the wrong software then again there would be legal grounds for a refund. But at the moment that is about the extent of the protection consumers get with software.
It has been a matter of debate by consumer organisations and European politicians for a long time. This has led to some stronger rules on software under the new European Union Consumer Rights Directive.
The new legislation will give customers, for the first time, the right to withdraw from a digital-content purchase. The tricky part is that this right lasts only up to the moment the downloading process begins.
It is not clear whether stopping a download can be construed as cancellation of the contract and it would not help someone in Mr Nelson’s position. At the time of going to press AVG had yet to comment.

Source:http://www.computeractive.co.uk/ca/consumer-rights/2123211/avg-internet-security-2011-windows-xp-dont-mix

AVG Announces Security Software, Resource Center for SMBs

September 23rd, 2011

The platform is designed to help minimize threats via antivirus and Internet security across multiple touch points.

Security software specialist AVG Technologies announced AVG Business Edition 2012, a security software solution for small to medium-size businesses that the company claims is faster, lighter and easier to use than its predecessor. In conjunction with the launch of the platform, the company also announced the SMB Market Landscape Report, a white paper with SMB market-related findings as of mid-2011. The platform is designed to help minimize threats via antivirus and Internet security across multiple touch points, from email and the Web to emerging threats such as information theft, social engineering and the risks involved with using social media as a marketing tool.

“AVG Business Edition 2012 aims to be the simplest, most tailored security option for SMBs available,” said Robert Gorby, global head of business marketing at AVG. “For businesses looking for protection without impeding performance, AVG is the most compelling solution on the market. That said, customers can essentially set and forget—with peace of mind that we will take care of the rest while they interact in the connected world.”

In addition to security technology, AVG’s Small Business Resource Centre plays a role in helping customers stay up to speed on the latest security trends. Plus, since security needs are rarely the same for every organization, AVG helps SMBs select the protection that is right for their business via an online security audit tool. After a short questionnaire about their business, customers receive a detailed report containing hints and tips to better protect their data.

In the SMB Market Landscape Report, AVG found small businesses have a more conservative attitude toward IT spending as a response to financial uncertainty and are embracing technologies to increase levels of mobility, though few are aware of the potential dangers associated with bringing data to more devices.

The report also found midmarket companies recognize the opportunity social networking offers to promote business and engage with customers, but do not take the proper additional precautions against specific social media threats and remain focused on traditional IT vulnerabilities like email and Web viruses without safeguarding against emerging IT security threats, such as information theft and social engineering.

Among those surveyed, businesses are most concerned about losing access to files and replacing hardware, when security breaches are the costlier risk. SMBs that have already experienced such a breakdown are more likely to have seen the long-term impact, such as loss of sales and revenue opportunities. “Our customers really like the new look and feel of AVG Business Edition 2012,” said Todd O’Bert, president and CEO of Productive. “AVG has stuck to its core principles of delivering effective security with a light footprint in this release. AVG continues to offer exceptional value in the marketplace, which our customers truly appreciate.”

Source:http://www.eweek.com/c/a/Midmarket/AVG-Announces-Security-Software-Resource-Center-for-SMBs-654722/

AVG releases upgraded internet security software

September 2nd, 2011

Features AVG Accelerator and AVG Advisor; minimises waiting time by optimising file and video downloads on selected sites

AVG Technologies has released the latest edition of its internet security software, AVG Internet Security 2012.

AVG claims that AVG 2012 is light, fast and small than any previous AVG product, and features new protection technologies, computer performance enhancements and content download acceleration.

The new security software features AVG Accelerator and AVG Advisor, as well as AVG’s multi-layered protection, utilising signature-based antivirus, heuristics and behavior-based threats detection.

AVG Accelerator minimises waiting time for users by optimising file and video downloads on selected sites, while AVG Advisor monitors the computer and advises the user with available remedies and optimisation possibilities for various computer problems.

AVG Technologies CTO Yuval Ben-Itzhak said they enhanced AVG Internet Security 2012 as a result of listening to their users who asked for peace of mind, better security against threats and an optimised computing performance.

The company claims that AVG 2012 is 50% smaller download size and faster install time, 45% reduction in disk space on average, 20% less processes and memory usage, and 10% faster load time than AVG 2011.

The new release also includes the integrated security firewall and AVG LinkScanner that provides users peace of mind when browsing, shopping and banking, the company said.

Source:http://security.cbronline.com/news/avg-releases-upgraded-internet-security-software-020911

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