Posts Tagged ‘Apple’s’

Apple’s secret outsource: ‘Even more software to be made in India’

February 14th, 2012

A visit by Apple’s CIO to India in January has resulted in some hefty software deals for two Bangalore-based firms, according to The Times of India.

Apple’s top internal software guy, Niall O’Connor, met with executives from India-based Infosys and Wipro on a visit to Bangalore from 29 to 31 January – and apparently some juicy contracts have resulted, the English-language daily reports.

The Times reckons Apple currently outsources $100m worth of back-end software to India, but over the next few years will increase the investment to $400m.

Both Infosys and Wipro already have contracts with Apple. According to the paper, Infosys – which boasts of its “15-year association” with Apple on its website – currently provides $50m worth of software services to Apple, while Wipro tests apps for the company. The Register spoke to a spokesperson at Wipro, who confirmed that Apple is a client, but would not detail what software or services the company provides for Cupertino.

Multi-million dollar investments aside, the other benefit of working with Apple is the advantage that the name gives the businesses in attracting other clients. The Times of India report quoted an insider as saying:

Working with Apple on its internal IT has benefits beyond just the immediate business. With many outsourcing customers now ready to pay for projects that integrate iPads and iPhones with business applications, the learning goes a long way in winning other projects.

A phone call to Apple’s Bangalore office resulted in a no comment on Apple’s current investment in India or on any planned future investment. However, the press officer did confirm that he too had seen the Times of India article.

Emails to Wipro and Infosys haven’t given The Reg any clarity on the issue either, though Apple often builds secrecy pacts into its contracts.

A further incentive for Apple to keep schtum about the new Bangalore contract is that it is already suffering criticism for outsourcing its hardware jobs to China. If more of the software jobs start going to India, the fruity firm could come in for for some more flack from the American press.

In his time at Apple, O’Connor has brought in improved customer service, tightened data warehousing and reporting and overseen the retail systems that support sales in Apple stores, according to this profile. His biggest achievement is seen as implementing SAP software across Apple – tightening up its supply chain and helping it manage resources and planning.

Source:http://www.theregister.co.uk/2012/02/13/apple_infosys_winpro/

Skype releases version of VoIP software for Apple’s iPhone, iPad and iPod touch

December 30th, 2010

Communications company Skype today announced the release of a new version of its VoIP software for Apple devices.

The company said that its Skype for iPhone App, available free of charge from the Apple Store, allows iPhone, iPad and iPod touch users to make and receive Skype video calls for the first time.

The new Skype for iPhone app is compatible with the iPhone 4, iPhone 3GS, and iPod touch 4th generation with iOS 4.0 or above. Video receiving capabilities are available on the iPod touch 3rd generation and iPad. Calls can be made between devices using the new Skype for iPhone App and desktops including Skype for Windows 4.2 and above, Skype for Mac 2.8 and above, Skype for Linux and ASUS Videophone.

Skype recommends the use of a Wi-Fi connection, but calls can be placed over a 3G connection as well. Calls made using a 3G connection may incur data charges depending on a user�s contract with their mobile operator.

Source:-http://cable.tmcnet.com/news/2010/12/30/5218210.htm

Apple’s iPad lacking certain technology

April 23rd, 2010

Apple’s release of the new iPad was everything consumers were looking for; however, it did fall short in one way. The iPad does not have flash software which, amongst other things, means no subtitles. For many, this is no problem. However, the story is different for members of the deaf community.

The decision to exclude flash software from the new iPad was a choice apple made; a choice that has the deaf community feeling, once again, not included. Also, the iPad does not come with a camera or webcam built in, which is one way deaf individuals communicate with family and friends—using the camera as a way to see what the other is saying through sign language.

One woman posted a video online informing viewers of her opinion on Apple’s decision to not make the iPad user friendly for all audiences (she is a member of the deaf community). The woman expresses her irritation with the new technology, followed by a call to action to all those watching, to contact Apple and request that software be made available for the iPad.

So why is flash so important? It is a software program that allows viewers to use subtitles while watching a video. As you can see, that would pose a bit of a problem for a deaf person wishing to view a YouTube video via the iPad.

Personally, I believe that it was a poor choice on Apple’s part. By not making the iPad user friendly for all audiences, they begin to show a lack of interest or care in what it is their consumers need and want. The choice to not have a camera is one thing; however, not including the option for subtitles seems a bit insulting and thoughtless.

Overall, yes, the iPad is a useful and interesting piece of technology. The only thing missing is thoughtful research regarding their consumers’ needs and wants. Apple’s new iPad: not a complete fail

Source:http://www.ucbvu.com/opinion/apple-s-ipad-lacking-certain-technology-1.1391046

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