BlueBridge Networks, the Cleveland, Ohio-based total technology solutions provider, was selected by Hyland Software as the secondary data center for its Americas based OnBase Online customers. BlueBridge’s best-in-class services, designed for optimum data storage and security, make it an excellent fit to provide backup security for Hyland’s OnBase Online enterprise content management (ECM) solutions.
“When we decided to offer our OnBase solution in a hosted environment, we needed a backup data facility that could ensure our customers’ content and data was secure 24/7,” says Dennis Anderson, global infrastructure and security manager for Hyland Software’s OnBase Online team. “Over the years, BlueBridge Networks has continued to deliver on this capability and always looked for ways to improve their facility, from obtaining SAS-70 Type II, SOC 2 Type 2 compliance to PCI certification. They’ve been a true partner, helping to enable the growth of our OnBase Online solution, which is now used by 400 organizations worldwide.”
According to Kevin Goodman, managing director of business development at BlueBridge, the evolving relationship with Hyland Software illustrates BlueBridge’s ability to adapt to customers’ changing demands, ensuring that data storage and security continue without interruption.
“Each customer is unique, and individual customer needs are never static,” Goodman says. “Maintaining close contact with our customers and responding to their demands competently and completely is our ongoing goal. In the case of Hyland Software, we were able to quickly and effectively provide optimum data security.”
BlueBridge and Hyland represent two local companies with a global reach. Working together, BlueBridge and Hyland show how local expertise can be used to strengthen business relationships beyond regional boundaries.