Archive for September, 2011

SIMM Associates Uses Latitude Software Suite to Reduce Operational Costs

September 30th, 2011

SIMM Associates, a national accounts receivable management firm, has reported reduced operational costs as a result of deploying a debt collection solution from Latitude Software.

“The Latitude software suite’s open architecture has enabled our internal staff to make customizations that adapt to our collection needs,” said SIMM Associates chief operating officer, Jeff Simendinger. “As a result, we’ve been able to eliminate third-party developer fees, which equates to a savings of more than $8,000 per month.”

SIMM has also benefited from Latitude’s user-friendly agent interface. “The Latitude software suite is very collector-friendly, thus helping to speed the collection process,” Simendinger said. “This ease-of-use has also helped us get agents trained faster, with most up and running on the system in less than two weeks.”

SIMM selected the Latitude software suite to replace an existing proprietary debt collection system it had outgrown.

“We went with Latitude because it was built using the latest Microsoft .NET development tools and Microsoft SQL server database technologies, which meant we could modify the system in-house,” Simendinger said. “We were also blown away by the suite’s broad feature-set. This, combined with an incredibly experienced group of industry veterans at the helm of Latitude, made our final decision a no-brainer.”

Today SIMM uses Latitude Software’s Latitude Center, the company’s core product for managing all pre- and post-charge-off accounts and the entire collection workflow process. It also uses Latitude add-on applications to manage collection outsourcing; share data and account information with customers via a secure Web portal; and automate account treatment strategies.

The Latitude software suite supports SIMM’s more than 200 employees at its headquarters in Newark, Delaware.

According to Simendinger, Latitude has continued to benefit the company as it’s grown. “Many of our issuers and debt buyers are also using the Latitude solution, which means we can perform even faster account transfers,” he said. “Because of this, our customers are even more satisfied with our results, and we’ve won more new business. Equally important, Latitude is always developing new features so no matter how much more we grow, we know our needs will always be met.”

Source:http://www.marketwatch.com/story/simm-associates-uses-latitude-software-suite-to-reduce-operational-costs-2011-09-29

Cisco Security Warning Covers IOS Software, Switches, Routers, UC Tools, IPv6

September 30th, 2011

Cisco this week released a massive set of security advisories detailing 10 separate vulnerabilities in some of its major software and unified communications products. It’s one of the broadest sets of security advisories Cisco has made all year.

The specific vulnerabilities, detailed on the Security Advisory section of Cisco’s corporate web site, includes a denial of service (DOS) vulnerability in Cisco’s IOS IP Service Level Agreement feature. That vulnerability is triggered when, according to Cisco, “malformed UDP packets are sent to a vulnerable device.” Cisco released software updates to address the vulnerability.

Another vulnerability is detailed for Cisco’s 10000 Series Router, in which an attacker can cause a device reload by sending a series of ICMP packets. Cisco released software updates, and in its security bulletin, also said workarounds are available to protect the routers.

Next up is a vulnerability in the Smart Install feature of Cisco Catalyst Switches running Cisco IOS Software. According to Cisco, which again released free software to combat the problem, an unauthenticated, remote attacker could be able to perform remote code execution on affected devices.

Another vulnerability is in Cisco’s Unified Communications Manager, which according to Cisco contains a “memory leak vulnerability that could be triggered through the processing of malformed Session Initiation Protocol (SIP) messages.” Free software is coming from Cisco for supported UCM versions, and there is an existing workaround, as well.

More vulnerabilities include the Data-Link Switching feature in Cisco’s IOS software, multiple DoS vulnerabilities in the network address translation (NAT) feature of IOS specific to NetMeeting Directory, SIP and H.323, and the IPv6 protocol stack implementation in IOS. Free software updates from Cisco address all, the company stated.

Additional DoS vulnerabilities exist in the SIP implementation in IOS and also Cisco’s IOS XE Software, Cisco said. Free software releases cover the vulnerabilities, and while there aren’t workaround available for devices that must run SIP, Cisco said mitigations can “limit exposure to the vulnerabilities.”

The last vulnerability mentioned by Cisco in this week’s update concerns the Jabber Extensible Communications Platform and Cisco Unified Presence. A DoS vulnerability exists in both through which an unauthenticated, remote attacker could send malicious XML to an affected server, Cisco said. There are no workarounds available, Cisco said.

Source:http://www.crn.com/news/security/231602414/cisco-security-warning-covers-ios-software-switches-routers-uc-tools-ipv6.htm;jsessionid=xMokXyjSTyvaE7HQ-L+xsw**.ecappj01

IBM Tops Microsoft for First Time Since 1996

September 30th, 2011

International Business Machines Corp. (IBM) passed Microsoft Corp. (MSFT) to become the world’s second-most valuable technology company, a reflection of industry changes including the shift away from the personal computer.

IBM’s market value rose to $214 billion today, while Microsoft’s fell to $213.2 billion, the first time IBM has exceeded its software rival based on closing prices since 1996, according to Bloomberg data. IBM is now the fourth-largest company by market value and, in technology, trails only Apple Inc. (AAPL), the world’s most valuable company.

Chief Executive Officer Sam Palmisano sold IBM’s PC business six years ago to focus on corporate software and services. Though Microsoft has expanded into online advertising and games, it gets most of its revenue and earnings from the Windows and Office software used primarily on PCs.

“IBM went beyond technology,” said Ted Schadler, an analyst with Forrester Research Inc. “They were early to recognize that computing was moving way beyond these boxes on our desks.”

IBM, based in Armonk, New York, has gained 22 percent this year, while Microsoft, based in Redmond, Washington, has dropped 8.8 percent. IBM rose $1.62 to $179.17 at 4 p.m. in New York Stock Exchange composite trading, and Microsoft fell 13 cents to $25.45 in Nasdaq Stock Market trading.

Apple, which long competed against IBM and Microsoft in the PC business, passed Microsoft in market value last year, on rising sales of iPhones, iPods and iPads. Apple’s market capitalization is now $362.1 billion.
Palmisano’s Strategy

Palmisano, who is also chairman, has spent his nine years at the helm sharpening the company’s focus on software and services for corporations and government. Once known as the world’s largest computer company, IBM in 2005 sold its PC unit to Lenovo Group Ltd. (992), calling it “commoditized.’’ The company has spent more than $25 billion investing in its software, computer-services and consulting businesses.

The maneuvers have helped increase per-share profit for more than 30 straight quarters. Palmisano has boosted sales by 20 percent from 2001 through last year, while keeping the costs of the 426,000-employee company little changed. IBM pulled in more than half of its $99.9 billion in revenue last year from services and is now the world’s largest computer-services provider.

The company is betting it can add another $20 billion to revenue through 2015. Palmisano is investing in emerging markets and analytics, as well as cloud-computing and an initiative called Smarter Planet to connect roads, electrical systems and other infrastructure to the Internet.
Share Record

“Computing is now found in things that no one thinks of as ‘computers’,” said Palmisano at a trade show keynote in February. “Today, there are nearly a billion transistors per human, and each one costs one ten-millionth of a cent. Yes, some of these transistors are going into servers, PCs, smart phones, MP3 players and tablets. But an increasing number of them are going into appliances and automobiles, power grids, roadways, railways and waterways.”

IBM plans to almost double operating earnings to at least $20 a share in 2015. Investors have taken notice: Shares have climbed 35 percent since the company first announced the goal in May 2010.
Microsoft’s Slump

Microsoft, the world’s largest software company, was worth three times as much as IBM in January 2000 and hit a market capitalization of more than $430 billion in July 2000, according to Bloomberg data. Microsoft fell to about $135 billion in March 2009 during the economic downturn, before recovering with the market.

Microsoft, which had $69.9 billion in revenue for the fiscal year ending in June, got about 60 percent of its sales from the Windows and Office units in the most recent quarter.

“They were trapped in the classic innovator’s dilemma” because their software business was so good,” said Schadler. “The bet that Microsoft made in the PC business was to double down and double down and double down.”

CEO Steve Ballmer said investors may not appreciate the company’s progress in other businesses, including server software and online versions of Office, given the higher profile of its consumer businesses.

“People are saying, ‘Where do you go next?’,” said Ballmer at the company’s annual meeting in November. There probably isn’t “as much appreciation for the incredible growth and success we’ve had with enterprises since people relate better to the consumer market. But it’s great products with great earnings and particularly in some high-visibility categories.”
Xbox, Bing

The company’s server software and Office divisions boosted sales last quarter, as did the entertainment division, which includes its Xbox games business. Revenue at the online services division, including the Bing search engine, climbed to $662 million, while its operating loss widened to $728 million.

Microsoft also cut a deal with Nokia Oyj (NOK1V) this year to make its Windows Phone the primary operating system for the company’s smartphones. The deal is designed to help both companies compete against Apple and Google Inc. (GOOG)’s Android operating system, which is available for free to handset makers such as Motorola Mobility Holdings Inc. and Samsung Electronics Co.

Source:http://www.bloomberg.com/news/2011-09-30/ibm-tops-microsoft-for-first-time-since-1996.html

Apple discontinues boxed software for education buyers in digital push

September 30th, 2011

An e-mail recently sent to customers from a major academic institution confirmed that Apple has informed them of the change. That e-mail, obtained by CNet, explains that Apple will no longer offer boxed software except “with limited exception.”

It’s yet another move toward all-digital distribution of software from Apple, which launched the Mac App Store this January, and has since put its highest profile releases on the digital storefront — most notably this July’s debut of Mac OS X 10.7 Lion.

Upon the release of Lion, Apple initiated a mass continuation of boxed software at its retail stores. Virtually all of the company’s retail software was declared “end of life,” meaning it would no longer be sold in physical form at stores, including iWork ‘09, Aperture 3 and iLife ‘11.

Those same applications are affected by the change for sales to education customers who were notified by Apple this week. The e-mail referred to the note as a “last call” for anyone who wants to buy from the school store.

In particular, customers were told that the store recently received its final shipment of Mac OS X 10.6 Snow Leopard, the last operating system by Apple to be distributed on disc. Customers can still get Lion via physical medium on a USB thumb drive, but Apple charges a $40 premium to encourage customers to go digital.

As for the “limited exception,” two products do remain available in physical form: Logic Express and Logic Studio. But even that could change in the near future, as Apple is said to be working on Logic Pro X, a new version of its professional digital audio and music sequencing program.

Source:http://www.appleinsider.com/articles/11/09/29/apple_discontinues_boxed_software_for_education_buyers_in_digital_push.html

Software Services Provider GlobalLogic Acquires US Design Firm Method

September 30th, 2011

After acquiring Hyderabad-based Rofous Software in May, the US-headquartered software and R&D services provider GlobalLogic has now acquired Method, a San Francisco-based design and innovation consultancy, for an undisclosed sum.

Method helps solve business challenges through design thinking and creates inspired products, services and brand experiences which engage customers. The company’s key clients include Google, Nissan, Samsung, Nokia, Microsoft, Time Warner Cable, Nordstrom, TED and the BBC, among others.

GlobalLogic is backed by key investors including Sequoia Capital, Goldman Sachs and NEA. It has more than 5,500 employees on board and has offices in India, Germany, Argentina, Israel, Ukraine and the UK.

The acquisition will enable GlobalLogic to serve clients in major growth markets including social media, mobile commerce, IPTV, medical devices and Tablet computing, the statement has added.

Under the deal, Method will become a new business unit within GlobalLogic and will continue to operate under the name Method. Also, Method founder and CEO Kevin Farnham will report to GlobalLogic president Shashank Samant.

“By adding Method’s strong experience in design and its innovation capabilities to our core technology R&D offering, GlobalLogic is strongly positioned to help clients bring innovation to their customers,” Peter Harrison, CEO of GlobalLogic commented on the acquisition.

In a bid to expand its footprint in India, GlobalLogic has already acquired Hyderabad-based Rofous Software in May 2011 for an undisclosed sum. Rofous is product and content engineering company, with 1,500 people on board.

Source:http://techcircle.vccircle.com/500/pe-backed-globallogic-acquires-us-design-firm-method/

Samsung out to boost software to fight rivals

September 30th, 2011

Samsung Electronics’ latest decision to cement a cross-licensing deal with Microsoft and jointly develop a new operating system with Intel was interpreted as a move designed to strengthen the company’s software competitiveness and keep rivals at bay.

Industry watchers on Thursday said the contracts were significant in several aspects considering that electronics makers face an uphill challenge as they are pushed to develop both their hardware and software to stay in the race against daunting rivals.

On the one hand, Samsung will be adding new software to its list of assets, while on the other, forging alliances for avoiding time-consuming patent disputes.

“Rather than go through a complicated patent suit with Microsoft, (Samsung) made the right choice by wrapping up the deal at a reasonable price,” said Lee Sun-tae, an analyst with Meritz Securities.

Source:http://news.asiaone.com/News/Latest%2BNews/Science%2B%2526%2BTech/Story/A1Story20110930-302358.html

Software Integrates with Probes for Product Inspection

September 29th, 2011

A new software product from Geomagic advances the developer’s 3D software for creating and inspecting digital models of physical objects to work with various hard probe precision measurement devices from hardware suppliers, including FARO, Creaform, Hexagon, and Nikon, among others.

The Geomagic Qualify Probe lets users employ touch probes, portable CMM arms, and similar equipment to measure physical parts quickly and compare them with CAD models to determine manufacturing quality. The method will work for first-article inspection (FAI) and in-line product inspection, as well as supplier management. The software is user friendly and affordable, the developer said, but among the most powerful in its category. Working from insights gained from the built-in probing capabilities of Geomagic Qualify 3D inspection software, the new Geomagic Qualify Probe software includes redesigned device and HMI interfaces that make it intuitive for users.
Geomagic Qualify also brings automated reporting tools, the developer said, along with free CAD-data importers for native formats of CATIA, Autodesk Inventor, NX, SolidWorks and Creo Elements/Pro (formerly Pro/ENGINEER.)

“Geomagic Qualify Probe will enable us to rapidly expand our productivity and accuracy when using hard probed data, and it includes truly outstanding reporting tools that now have ‘focus’ and ‘magnify’ functions,“ stated Schneider-Electric’s process improvement specialist, Rus Emerick. “The direct CAD importers now mean our inspection professionals can work directly with the MCAD models from design engineers, without having to purchase expensive additional options or asking for files to be converted to vendor-neutral formats.”

Measurements collected and evaluated using Geomagic Qualify Probe can be published via integrated reporting tools, including 3D color-mapped models to illustrate deviations over an entire model, evaluation of Geometric Dimensioning and Tolerance (GD&T) callouts, profile curves and user-defined annotations. Reports published in PDF format can include a live 3D model so that everyone in the supply chain can easily comprehend the inspection results.

Using the same user interface and with file format compatibility, Geomagic Qualify Probe users can migrate to Geomagic Qualify to add full scanning and point-cloud handling capability when they add a scanning accessory to their compatible hard-probe equipment.

“Geomagic Qualify Probe brings a whole new dimension of productivity to the Geomagic software product line,” according to Exact Metrology application engineer Kris Bowers. “With the broadly enhanced functionality and features like the new Quick Probe option, teamed with a very affordable price point, Geomagic Qualify Probe is poised to become a key solution for companies looking to perform tactile measurements out on the shop floor.”

Source:http://www.americanmachinist.com/304/Issue/Article/False/88000/Issue

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