The City of Long Beach has recently integrated their GIS with new asset and work management software, increasing return on their GIS investment and reducing operating costs.
With a population touting 1,500 (1,501 if you count “Jake the Alligator Man” – Google that if you want to learn more), the small town of Long Beach began procuring GIS-based asset management and work order software in early 2009 to help organize workflow and improve maintenance records in the public works department.
The town implemented Elements Management Software by novotX in September of 2009 after being guided through the selection process by David Glasson, Finance Director and Assistant City Administrator.
Since the initial implementation of Elements Management Software, the city has been able to create work orders, log phone calls, keep track of job costing, and manage maintenance schedules in a GIS environment with Elements Management Software. The staff at Long Beach is also associating pictures and other important documents to their GIS assets – including building permits, licenses, fire reports, and more.
Extending beyond public works, additional departments have also taken advantage of the software and the City of Long Beach is currently using Elements Management Software in the following areas:
Work Orders
Sign Inventory
Sign Applications
Sign Maintenance
Fire Hydrants
Fire Reports
Fire Pre-plans
Design Reviews
Boundary Line Adjustments
Customer Action Requests
Conditional Use Permits
Short Plat Applications
Special Use Permits
Variance Applications
Small Works Roster Applications
Water and Sewer Applications
Template Letters & Forms That Automatically Include Property Information
Plans to expand Elements Management Software into additional departments are currently in the works.
Source:http://www.gisuser.com/content/view/21799/2/
