Archive for September, 2010

TechSmith takes long road to the top in screen capture and recording software

September 30th, 2010

“Why not have a high-tech company in Michigan?”

This is the question Bill Hamilton asks of those incredulous of the possibilities of success of a software company based in Okemos, MI. Hamilton, an Ann Arbor native, started TechSmith in 1988, and the company, best known for its screen-capture software, has weathered the challenges of a startup from the rust belt state.

“We see a lot of positives being here in Michigan,” Hamilton said in an interview last week. “The one problem we have is more of a psychological problem than a real one. And that is when we go to recruit people from outside of Michigan, the press is so bad on Michigan right now, so we get people who have a lot of pause.”

Working in a state known more for blight than innovation hasn’t seemed to hold TechSmith back. Hamilton expects the company will end the year with about $41 million in sales.

TechSmith first introduced its flagship product, Snagit, in 1991. And since then, the technology—which allows users to take a shot of their PC screen, save the snapshot, manipulate it, and share it with others—has taken off. But it hasn’t always been steady success for Hamilton and the company. TechSmith has faced challenges common to many startups. The company developed a variety of products, some commercially successful, some not, before finding a viable business model.

Hamilton and a business partner co-founded TechSmith in February 1988, knowing they wanted to develop and sell software products, but they had to start by focusing most of their time on consulting, instead of developing software. “Mostly what we did was help people get PCs to talk to many computers and mainframes,” he said. “We did that for some time. It was partly to put food on the table, but it was also partly to understand what people were looking for.”

After the founders consulted for a few years on the side, they were able to develop their first product—a gateway for local area networks to connect to databases—and were selling it with some success. But an unfortunate partnership stalled the company’s trajectory, at least temporarily. “I made a bad business decision and got into a business relationship with a company that turned out we didn’t have a level of compatibility that we thought,” Hamilton said.

As part of the “divorce,” as Hamilton calls it, TechSmith gave the other company the technology for local network interfaces and was forced to start from scratch, about seven years after the initial founding of the company. “Our choices at that time were either to go back to consulting or figure out something we could sell,” Hamilton said.

To avoid having to don a tie and head back out into the consulting world, Hamilton’s team started developing a variety of technologies and ultimately came up with a newer version of Snagit. The next step, he says, was to “try and figure out how you use this crazy thing called the Internet to market it.” And according to Hamilton, the advice available in the late 1990s was pretty limited. “Pretty much every book that was out at that time was, to put it politely, BS,” he said. “In some ways that sort of reminds me of today with social media.”

With the threat of wearing a tie still looming, the company put up a website and tried to learn e-commerce, Hamilton says. The experiment paid off. In a period of about 18 months, sales of Snagit increased six-fold. That was 1999. Flash forward about 10 years, and TechSmith’s Snagit is part of a larger suite of technology that Hamilton says he hopes will keep growing. The family of products includes Camtasia Studio, which allows people to record things they view on their computer and turn them into their own videos, and Jing, which Hamilton describes as a “quick and dirty [video] recording tool.”

One of TechSmith’s latest products, Camtasia Relay, allows professors to easily integrate screen shots, videos, and other teaching tools into their lectures. Hamilton says he hopes the company’s technology suite will help consumers “do more effective visual communication.”

“What we’re working on doing over time with our products is creating this whole 360 degree communication and feedback system where it’s not just simply doing lecture capture and distributing those lectures, but giving students the support,” he says.

Camtasia Relay is already used widely at universities across the country, and even at some universities abroad, but Hamilton says the company is still making improvements to the technology by talking to customers and stakeholders. “A lot of what we’re doing now is making sure we have the right people and that we’re having the right conversations with them,” he says.

Despite the initial challenges the company faced, Hamilton said TechSmith is now focusing on its products in terms of the “big picture” of what they will provide. “The bottom line was in 1999 we did about $1.8 million in total sales and had under a dozen employees,” he says. By the end of this year, the company will have about 210 employees and around $41 million in sales. Which sounds like a typical overnight success story in software—and something Michigan could use a lot more of.

Source:http://www.xconomy.com/detroit/2010/09/30/techsmith-takes-long-road-to-the-top-in-screen-capture-and-recording-software/?single_page=true

Microsoft launches Windows live 11

September 30th, 2010

Microsoft has made another case for upgrading to Windows 7: The company has released the latest version of its free downloadable collection of software and enhancements for the consumer editions of Windows.

And, as promised, the package of goodies will be available for Windows 7 and Windows Vista, but not for Windows XP.

Windows Live Essentials 2011, which has been available in beta form since June, includes movie editing software, a photo management application and the Live Mesh data synchronization software. The new version of Windows Live Messenger allows users to connect with their LinkedIn, Facebook and MySpace accounts. New blogging software allows users to update their WordPress, TypePad and Blogger-hosted blogs.

Also, many bugs were rectified since the beta release, thanks to user feedback.

“Our beta users helped us identify and address issues, with over two thousand forum posts and comments. In today’s release, we’ve addressed 95 [percent] of all bugs reported by beta users, leading to improvements that you’ll see across the suite,” wrote Chris Jones, who is Microsoft’s vice president of Windows Live engineering, in a blog post trumpeting the release.

Jones also announced that Dell will be the first global PC vendor to ship new Windows 7-equipped computers with the package preinstalled, in time for the holiday season.

Source:http://www.pcworld.com/businesscenter/article/206684/microsoft_launches_windows_live_11.html

Golf tournament scoring software updated

September 30th, 2010

your•bot™ and developer James Prete announces the addition of the Stableford scoring system with release 1.0.4 of tour•bot™ golf tournament scoring app for the Apple® iPhone3G®, iPhone3GS®, iPhone4®. iPod Touch® 2-4 and all iPad® devices (iOS® 3.0 or higher).

Stableford is an alternative scoring system for golf. Rather than counting the total number of strokes taken, as in stroke play, it involves scoring points based on the number of strokes taken at each hole. Unlike traditional scoring methods, where the aim is to have the lowest score, under Stableford rules, the objective is to have the highest score.

The Stableford system was developed by Dr. Frank Barney Gorton Stableford (1870–1959), to deter golfers from giving up on their round after just one or two bad holes.

Stableford can have the added benefit of speeding up the pace of play, as once it is no longer possible to score a point, a player does not have to complete the hole but can simply pick up their ball and proceed to the next hole. It is a popular form of the game, especially at club level and particularly in the United Kingdom, as it is still possible to record a competitive score despite having the occasional bad hole. (“Stableford” wikipedia 2010)

your•bot™ is the first full-featured golf tournament scoring app designed to be completely self-sufficient on your favorite iOS® Apple® device. No Internet service required! tour•bot™ does not require web-site registration or the cellular data network to provide an unequaled array of scoring and reporting capabilities.

tour•bot™ offers numerous options in scoring events and includes the three most asked for golf games for scoring.

When performing detailed scoring, golfers can score and report on:
• Skins games (either a Tournament style with roll-over or a hole-by-hole scoring);
• 2-Player best-ball game with either event-level team or tournament-level team pairings.
• 4-Player 2-best-balls game, also with either event-level team or tournament-level team pairings.
• Stableford results at tour, event and player detailed reporting levels.

When doing round-summary scoring, golfers can score adjusted gross stokes and up to three separate games (such as Binga, Banga, Bonga, or any three scores they wish to keep) for all players on the tournament.

tour•bot™ is the first app to create, schedule, facilitate pairings, record scores and produce tournament reports and player statistics for ad hoc or recreational golf tournaments. In addition, with the highly detailed scoring option enabled, golfers can keep track of their personal golf scores to analyze and improve their performance while also computing a recreational handicap index after scoring five rounds. All on their Apple® iOS® device. No other App on the iTunes® store offers so much power in a single App, with No monthly fees!
Features of the tour•bot™ application include:
– Advanced data entry techniques for fast, accurate scoring, requiring the bare minimum time to complete;
– Multi-view capability dramatically reduces number of touches to view data for tours and individual scores;
– Scoring can be total round or hole-by-hole detail with two level of detail to select from;
– Produces customizable reports and tour/event/pairing notices for each tournament participants (ten reports);
– Allows the emailing or review of reports directly on the Apple® iOS® device;
– Use the Address database on the Apple® iOS® device for email information;
– Using either the built-in camera or photos in the Photo library, create a photo snapshot of the tour participants;
– Scoring capability for two skins games, 2-player best-ball and 4-player 2-best-ball;
– Complete help system built-in;
– Reserves mobile device battery life by not requiring GPS based services, Cellular Data Network, etc.;
– Unlimited capability for courses, players, tournaments or events (subject to device capacity).

Full use of all program features requires using detailed scoring option and entry of all course-related information, including: course rating, slope, PAR by hole, and handicap ranking by hole).
You can “get the fun done!” with tour•bot™ for $4.99 from the App Store® on iPhone® or iPad®.
tour•bot™and your•bot™ associated trademarks and logos are trademarks of James Prete.

Source:http://www.usprwire.com/Detailed/Sport/Golf_Tournament_Scoring_Software_Updated_121480.shtml

Online scheduling software improves health services

September 30th, 2010

To provide customized online scheduling and automated virtual call center technology to support its clinic and office scheduling needs, the South Central Public Health District in Twins Falls, ID has selected eMedischedule.com, a provider of online clinic scheduling and medical scheduling technology.

eMedischedule.com’s Web-based scheduling system will be used by South Central Public Health District to book appointments for future public health clinics, including seasonal influenza vaccinations. Patients will also be able to to make appointments through eMedichedule.com’s automated virtual call center, the company’s proprietary integrated voice response appointment system.

Patients are allowed to dial a dedicated local or a toll-free number to request appointments, through eMedischedule.com’s automated phone system. Appointments are updated in real-time in eMedischedule.com’s online system. Through the call center, patients are guided through public health department-defined clinical options such as classifying themselves based on age and various medical conditions. A PIN code, enabling them to manage their appointments and information through the health department’s website or through the virtual call center, will be received by the patients.

In October 2010, the online system is expected to be available to patients of the South Central Public Health District.

“The implementation of the online appointment scheduling system is consistent with our efforts to continuously improve our services to the public through effective use of technology,” Rene LeBlanc, District Health Director for the South Central Public Health District, said.

“With the current technological trend that provides 24/7 access to information, patients are looking for ways to schedule their appointments “during” and “after” office hours. Most patients expect the flexibility and convenience of the 24/7 services,” Taylan Saydar, CEO of eMedischedule.com, said. “eMedischedule.com’s online scheduling software enables patients to schedule their own appointments online, or over the phone via automated virtual call center. eMedischedule.com also provides automated phone and SMS reminders.”

In related news, eMedischedule.com has been selected by the Frederick County Health Department in Frederick, Maryland, to provide customized online scheduling and automated virtual call center technology to support its clinic and office scheduling needs.

Source:http://call-center-services.tmcnet.com/topics/call-center-services/articles/105504-online-scheduling-software-improves-health-services.htm

NovaRad, NCS DataCom to offer Software as a Service

September 30th, 2010

NovaRad and NCS Datacom have partnered to offer NovaRad’s NovaPro RIS/PACS software as a fully-hosted Software as a Service (SaaS) system.

NovaPRO facilitates the receipt of DICOM images from unlimited, unaffiliated image producing practices, ensuring that images and information remain separate, said the American Fork, Utah-based NovaRad. Facilities can retrieve images without storing or maintaining image files. Received images are scrubbed from the archive when the storage limit, pre-determined by the interpreting physician, is reached. However, if the storage and archiving of images and reports is required, the system is configurable to be a complete PACS.

The SaaS model enables single radiologists and radiologist groups to access NovaPro. According to the companies, Richmond, Ohio-based NCS DataCom, a managed security and network services company, provides support and hosts the system in its high-availability data centers.

Source:http://www.cmio.net/index.php?option=com_articles&view=article&id=24374&division=cmio

Command Alkon makes software 500 list

September 30th, 2010

Command Alkon has once again made Software Magazine’s Software 500 ranking of the world’s largest software and service providers, according to a release from the company.

The Birmingham-based provider of products and services for the construction and bulk materials industries was ranked 244 on the list.

The ranking is based on total worldwide software and services revenue for 2009. This includes revenues from software licenses, maintenance and support, training and software-related services and consulting.

According to a release from the company, this is Command Alkon’s 14th consecutive year of being named to the list.

The Software 500 is a revenue-based ranking of the world’s largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers and business managers involved in software and services purchasing.

Command Alkon also has offices in Columbus, Ohio, Kansas City, Kansas, Chicago, Illinois and in five countries internationally.

Source:http://birmingham.bizjournals.com/birmingham/stories/2010/09/27/daily35.html

Heavy hitters back Microsoft supreme court bid in i4i case

September 30th, 2010

When Microsoft Corporation filed a certiorari petition with the U.S. Supreme Court in August seeking to reverse a $290 million patent infringement award won by Canadian software maker i4i Inc., the software giant asked the Court for a ruling that would fundamentally alter the patent litigation landscape.

On Wednesday, Microsoft lined up some major reinforcements—11 amicus briefs filed in support of its bid to have the Supreme Court take the case. Microsoft’s appellate team includes lawyers from Weil, Gotshal & Manges and Gibson, Dunn & Crutcher as well as in-house attorney Andy Culbert.

Those backing Microsoft—represented by a Murderer’s Row of law firm talent—comprise a large swath of the economy and include such Microsoft rivals as Apple Inc. and Google Inc. All the briefs ask for the Court to revise the standards for determining a patent’s validity in a way that benefits defendants in infringement cases.

A decision by the court to take the case could lead to a historic realignment in the patent litigation arena. Current rules require a standard of “clear and convincing” evidence to invalidate patents—a standard nearly as old as the U.S. Court of Appeals for the Federal Circuit itself. In its cert petition, Microsoft argues there’s no basis for that high evidentiary standard, and the court should allow defendants to bust patents with the less-onerous “preponderance of the evidence” standard—often expressed as simply meaning “more likely than not.”

That’s the same standard that is required for a patent-holding plaintiff to prove that defendant has infringed the patent. Microsoft and its allies assert that making both parties in a patent dispute adhere to “preponderance” standard would “level the playing field.”

If the cert petition is granted, companies that tend to be on the enforcement side of patent disputes, such as branded pharmaceutical companies and licensing companies like Tessera, may well end up supporting i4i.

In its brief, Microsoft argues that before 1982—when patent appeals were controlled by regional circuit courts, rather than a specialized patent court—those appellate courts universally instructed juries to apply the “preponderance” standard when considering evidence that examiners at the U.S. Patent and Trademark Office hadn’t see before issuing the patents at issue.

The revelation of such evidence in trials is not unusual. The PTO typically examines issued patents for less than twenty hours, while the companies accused of infringement spend millions of dollars researching and fighting over the patents at the heart of those claims. The disparity, Microsoft and its backers says, puts defendants at a serious disadvantage.

Some of the amicus briefs—including one signed by Google, Verizon, Hewlett Packard, and other large tech companies, as well as one signed by 35 law professors—goes further, saying that the “preponderance” standard should be used at all times, whether or not the evidence was already considered by the Patent Office.

“For the whole high-tech community, this issue of bad patents being asserted by trolls is a huge issue,” said John Thorne, deputy general counsel at Verizos. “More patents are issuing, products are getting more complicated, and lawsuits are increasing.”

In a world in which defendant companies are constantly defending themselves against infringement accusations, defendants have to have a fair shot at proving the patents invalid, said Catherine Lacavera, head of patent litigation at Google—a relatively young company that has been sued for patent infringement more than 70 times.

“Not all patents are invalid, but some of them are, and we think we are burdened with a greater number of patents that ought not to have been issued,” said Lacavera. “This is more about balancing the scale. Plaintiffs can still assert their patents, and defendants can defend where appropriate.”

Each amicus to side with Microsoft offered its own take why it’s important for the Supreme Court to consider—and change—the “clear and convincing” standard. Key points from nine of nine of the 11 briefs appear below.

Brief filed by a group of professors of law, economics, and business [PDF]

The authors of this brief argue that the “great deference” federal courts show to overworked PTO examiners is a mistake. “Put bluntly, PTO review is not always reliable and is unlikely to become so,” write the professors. Examiners spend 16-17 hours, over the course of several years, reviewing the typical patent application, and typically do not see, or simply ignore, non-patent prior art, such as scientific journal articles or products already on the market.

In any case, the law professors argue, patent examination is a process conducted partly in secret, and “no examiner will ever know as much or be as motivated as a true market rival.” The Supreme Court should recognize the flaws in this process and lower the burden on defendants who wish to invalidate issued patents.

The brief is signed by 35 law professors, including Mark Lemley of Stanford, Peter Menell of University of California, Berkeley, Katherine Standburg of New York University Law School, and Joshua Sarnoff of DePaul University College of Law.

Brief filed by Google Inc, Verizon Communications Inc., Dell Computer Corp., Hewlett-Packard Co., HTC Corp., and Wal-Mart Stories, Inc. [PDF]

This brief argues that the “clear and convincing” standard gives special treatment to patent grants, which is out of line with established principles of administrative law. The “preponderance of evidence” standard is the “default burden of proof” in private civil litigation, and there’s no reason to give the Patent Act special treatment, argue the companies signing this brief.

Lay juries, the amici argue, already “face an enormous temptation to defer to the PTO instead of having to master the sometimes daunting complexities of technical details” in a patent case; there’s no reason to give patent plaintiffs the additional advantage of a “clear and convincing” standard they don’t deserve.

The brief is signed by John Thorne and Gail Levine of Verizon, Michelle Lee and Catherine Lacavera of Google, and Paul Clement of King & Spalding.

Brief filed by CTIA — The Wireless Association [PDF]

This brief emphasizes the effects of the “clear and convincing” standard in the courtroom and beyond. Studies conducted on the success of patents after the Federal Circuit adopted the “clear and convincing” standard have found that patents survived validity challenges in between 54 and 64 percent of cases, compared to a pre-Federal Circuit rate of 35 percent.

The CTIA argues that success rate created a rush to acquire and litigate patents, and actually increases the frequency of patent disputes. The Federal Circuit’s “judge-made standard” affects not just trials, but the negotiations and settlements that precede them.

The brief is signed by Michael Altchul of CTIA, and Michael Kellogg of Kellogg, Huber, Hansen, Todd, Evans & Figel.

Brief filed by Securities Industry and Financial Markets Association (SIFMA) and The Clearing House Association [PDF]

This brief emphasizes that in light of the increasing issuance of business-method patents over the past decade, banks increasingly find themselves in the crosshairs of so-called patent trolls. The financial services industry is a “favorite target of patentees holding questionable patents, including patentees whose entire business model is solely premised on acquiring and enforcing patents.” Holding patents solely for enforcement “betrays the purpose of the patent system” to promote science.

With the financial system increasingly reliant on software and electronics, the brief’s authors write, it has also become uniquely vulnerable to patent litigation. The brief raises the specter of a patent dispute that could jar the whole system: “It is not difficult to surmise the havoc an injunction awarded based on a questionable patent could wreak on the financial markets.”

The brief is signed by John Squires of Chadbourne & Parke, in addition to lawyers from The Clearing House and SIFMA.

Brief filed by Facebook, Inc., Intuit Inc., Netflix Inc., Newegg Inc., Toyota Motor Corp., and Trimble Navigation Ltd. [PDF]

The Federal Circuit, this group of amici argues, applies a “strict, unyielding rule that catapults the interest of certain patent owners above the broader interests of the public as a whole.”

When Congress created rules for patent reexaminations, it ordered new challenges to patents to be considered “without undue deference to the original grant,” in order to protect the public domain from unwarranted patent grants. But the Federal Circuit’s “clear and convincing” standard “violates this balance” and creates inconsistency in the patent system. Courts should follow the “preponderance of the evidence” standard instead—the same one used by the PTO itself.

The brief is signed by Professor Joseph Miller of Lewis & Clark Law School and John Vandenberg of Klarquist Sparkman.

Brief filed by Intel Corp. [PDF]

The “clear and convincing” standard is hugeful influential, Intel notes: “Invalidity is a defense in almost every litigation, and accused infringers almost always cite prior art or grounds of invalidity that the PTO did not consider.” The relevant section of law, part of the 1952 Patent Act, has nothing in it to suggest that Congress wanted a “heightened evidentiary standard” in patent cases. Pre-1952 case law “was far from clear,” with courts imposing higher or lower evidentiary standards as they saw fit.

Intel maintains that the Federal Circuit’s steadfast insistence on a “clear and convincing” standard is inappropriate, despite being given “a golden opportunity to revisit its jurisprudence” when the Supreme Court issued its ruling in KSR v. Teleflex. The KSR ruling made it easier to prove patents obvious, rejecting the obviousness test long used by the Federal Circuit.

The brief is signed by Tina Chappell of Intel Corp., and Dan Bagatell of Perkins Coie Brown & Bain.

Brief filed by Yahoo Inc. [PDF]

Yahoo’s brief states that the “clear and convincing” standard is inappropriate, since the statute itself is silent on the issue. Like some other briefs, it notes that the elimination of invalid patents is in the public interest, as well as that of defendant companies.

The brief is signed by Kevin Kramer of Yahoo, as well as William Rooklidge and Jason White of Howrey.

Brief filed by the Electronic Frontier Foundation, Public Knowledge, Computer and Communications Industry Association, and Apache Software [PDF]

This brief notes that the “clear and convincing” standard is particularly dangerous to open-source developers. (Co-author Apache Software is an open source software foundation.) Free and open source software projects typically “lack funding to pay for patent counsel, much less litigation.”

These amici argue that plaintiffs often insist that defendants can’t prove their patents are invalid unless they get source code that demonstrates invalidity precisely; yet that source code is often unavailable. In this case, i4i argued, and both lower courts agreed—that because of the high “clear and convincing” standard, Microsoft couldn’t prove invalidity without the source code of the relevant prior art, which was an earlier i4i product. The problems Microsoft faced in trying to dis-prove the patented i4i invention “are both common and pernicious” in litigation, writes the EFF.

The brief was written by Michael Barclay of the Electronic Frontier Foundation, and joined by lawyers from Public Knowledge, the Computer and Communications Industry Association, and Apache Software.

Brief filed by Apple Inc. [PDF]

“The U.S. patent system is tilting out of balance,” Apple lawyers write. The company’s brief offers two specific cases in which the “clear and convincing” standard was “too high a barrier to patent invalidation”: OPTi v. Apple, a lawsuit that saw a defunct chipmaker win a $19 million jury verdict from Apple, and Uniloc v. Microsoft, in which Uniloc won a $388 million verdict later set aside by the judge overseeing the case.

Apple’s brief suggests that both cases might have ended up as defense wins if the burden for proving a patent invalid had not been inappropriately high, and warns that “these cases are not isolated examples.”

The brief is signed by Deanne Maynard of Morrison Foerster.

Two additional briefs were not available by press time: one was filed by Teva Pharmaceuticals USA, Inc., the General Pharmaceutical Association, and Cisco Systems, Inc.; and one filed by Acushnet, Pregis, SAP, and General Motors.

Source:http://www.law.com/jsp/cc/PubArticleCC.jsp?id=1202472695453&Patent_Litigation_Extra_Heavy_Hitters_Back_Microsoft_Supreme_Court_Bid_in_ii_Case

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