TriTech will be showcasing, VisiNet Advisor, its newest module within its VisiNet Command computer-aided dispatch solution at the APCO International Conference in Houston, August 1 through 3.
Currently in development and scheduled for general release in 2011, VisiNet Advisor will revolutionize public safety and truly change the way your communication center manages and processes information.
Through its computer-aided dispatch solution, Communications Center personnel manage a large amount of information – unit locations, unit statuses, incidents pending, active incidents, and other critical data which create a dynamic display of activity on their screens.
To help staff prioritize and process the information, TriTech’s VisiNet Advisor provides visual and audible notifications based on system, incident and unit events in the computer-aided dispatch system.
Simultaneously, Advisor provides recommendations for immediate action enabling staff to make fast and accurate decisions for efficient emergency response.
According to TriTech’s Director of Product Management, Carolyn McClain, “In these economic times, public safety staff are faced with increased demands – fewer personnel, increased workloads, and more general responsibilities that can be detrimental to their focus of providing swift and efficient emergency response.
We’ve developed VisiNet Advisor, specifically, to help staff process, prioritize and take action on the information coming into the center.
We are confident that your personnel will find VisiNet Advisor to be an invaluable complement to their computer-aided dispatch solution to make better decisions and take quicker actions.”
VisiNet Advisor concisely prioritizes and displays information and suggested actions in a cleanly formatted window within the computer-aided dispatch solution.
The dispatcher can immediately execute or clear the recommended action without leaving the Advisor window.
Through a simple-to-use configuration wizard, agencies can set up their notifications, distribution groups, trigger rules and commands to be executed based on your agency’s business rules.
This highly configurable module of the VisiNet Command computer-aided dispatch solution serves as an invaluable resource in providing an information management and decision support tool for dispatchers.
Source:http://www.earthtimes.org/articles/press/computer-aided-dispatch-module-apco,1405248.html
