Archive for June, 2010

New manufacturing software aims to ease deployment headaches

June 30th, 2010

Manufacturing operations management software provider Apriso announced what it called a significant update to its flagship FlexNet offering this week, touting improved process mapping capabilities that the vendor said will help bridge the divide between manufacturing operations personnel and the IT staff tasked with configuring their manufacturing software.

Inside a typical manufacturing organization, those two constituencies might not be “on the best terms,” Apriso President and CEO Jim Henderson said in an interview Wednesday. But they must collaborate when rolling out a manufacturing operations management or MES software package, a process that FlexNet 9.5 aims to better facilitate by way of new and enhanced process blueprinting and prototyping tools. The business process management upgrades also include “improved monitoring and process visualization for multi-plant deployments,” Apriso said in a statement.

Out of the box, the typical FlexNet deployment covers approximately 85% of a manufacturer’s processes. Configuring the remaining processes falls to operations staff, who must describe their business specifications, and IT engineers, who must translate them into software processes. Updating the software as the business changes and processes morph with it involves the same rigmarole.

“There used to have to be a lot of iterations” during that process, Henderson said of the FlexNet software. “It will cut down, we think dramatically, on the reconfiguration part of our implementation cycle,” as well as the time it takes to adjust the software to new conditions.

The blueprinting and prototyping capabilities, combined with the redesigned user interface in version 9.5, should “dramatically increase the likelihood of collaboration between the IT organization and manufacturing operations people,” he said. Even so, Apriso wasn’t looking to make the business process management in the software so simple that operations personnel could map their own processes. Henderson called it a “long-term goal to make that much more feasible,” but said the two camps will need one another for the foreseeable future.

Prior versions of FlexNet included native BPM tools, but the company calls 9.5 a “significant extension” of that capability. And since FlexNet is often deployed in companies with diverse global operations, the new capabilities also facilitate the implementation of preferred processes across multiple sites.

Simplified FlexNet deployments represent something of a shift, Henderson said. When he took the helm at Apriso nearly five years ago, “what I saw then was a very services-oriented model.”

In the manufacturing operations management industry, in general, he said, “the software was a vehicle to drive services revenue. The whole business acumen was built around a services model: ‘Let me sell you a cheap piece of software and let me service you to death.’ ”

If the BPM enhancements in FlexNet mean fewer customers call on Apriso’s services department, Henderson said he will be content. “If it accelerates our software revenue and flattens out or decreases our services revenue, then that’s just wonderful for us.

Source:-http://www.managingautomation.com/maonline/news/read/New_Manufacturing_Software_Aims_to_Ease_Deployment_Headaches_257154

Tablet devices expected to overtake netbook computers

June 30th, 2010

The popularity of netbook computers helped carry the PC industry through the recession, but industry analysts believe the scaled-down laptops will soon be overtaken by a wave of iPads and other tablet devices.

Tablet computers will outsell netbooks in the United States by 2012, according to a report last month by Forrester Research, which also predicted that 23 percent of personal computers sold to U.S. consumers will be tablets by 2015.

The report echoes earlier projections from other leading research firms, which have suggested that sales are beginning to slow for netbooks, also known as mini-notebooks or mini-notes. Meanwhile, Apple has reported selling 2 million iPads in the first two months after the product was introduced.

Hewlett-Packard, Dell and other leading computer manufacturers are all rushing to introduce their own iPad-style tablets, which some in the industry refer to as “slate” computers. HP had planned to launch a Windows-based tablet this summer, but has recently emphasized plans to use software from Palm, the smart phone maker that HP is in the process of acquiring.

Source:-http://www.chicagotribune.com/business/feed/sc-biz-0701-tablets–20100630,0,6305163.story

Sony issues a rare recall

June 30th, 2010

Sony, one of the most trusted name in hi-tech and everyday gadgets, is issuing a recall. During the past year it is estimated that over one million laptops, the Vaio F and C series in particular, have been stricken with a software bug that causes the system to overheat. At this point in time, Sony has heard from less than 50 known cases, but it is wasting no time addressing and hopefully fixing the problem before the matter becomes worse, with the potential to harm its loyal customer base.

After the complaints began, Sony realized the problem lie within the Basic Input / Output System (BIOS) at the heart of the mother board. The BIOS is essentially what tells the hard drive how to make an operating system run. It sets up all the parameters for the hardware on the system, so it is obviously an important component.

Sony is referring to the BIOS malfunction only as a “software bug.” The BIOS includes a heat management system that helps to modulate temperature, but when this becomes defective, the likely scenario is smoke spewing out the back of the computer and/or the keyboard, letting its user know that something is radically wrong.

But Sony is taking a responsible stance and offering either a software patch or the opportunity for the buyer to return the laptop so the manufacturer can reconfigure the update.

The “software bug” is estimated to have affected over a half million computers, but Sony does not want to take any chances and is asking over 600,000 product owners to update their systems.

Although Sony is taking responsibility for the mishap, the truth is Sony did not create the BIOS. The company outsourced the project to a “third party” and then had it tweaked to seamlessly fit into the Vaio, which was then also outsourced to another supplier. By the time the finished product made it back to Sony’s test sites before marketing the product, all seemed fine, but the company could not predict what was going to happen six or seven months down the road, until now.

Sony Corporation of America is asking that people who bought one of the two types of computers affected by the bug to check the model code. Laptops with the following model codes have been selected for the upgrade: VPCCW25FG/B, VPCCW25FG/P and VPCCW25FG/W.

Unfortunately a product recall can affect a company’s reputation, not to mention overall profits. But if the past is any indication, a fast recall and the opportunity to make the situation right by either offering restitution or in this case an upgrade to buyers can help to reduce any damage to the company or its reputation.

Source:-http://www.wikipeers.com/news/4090-Sony-Issues-a-Rare-Recall.html

The road less traveled windows 7

June 30th, 2010

It’s that time again – time to upgrade your computer. For those of you who heard about Moore’s Law where technology advances substantially every year, it seems like it’s changing at such a rate today that Moore’s Law should be rewritten on a monthly basis.

It’s understandable why many of you did not upgrade from Windows XP to Windows Vista. Let’s face it, Windows Vista was way too buggy for many of us. After working with a lot of users over the years, it’s understandable how they have less patience with new Microsoft products than they did in the past. How dare you leave the Microsoft upgrade path? As a punishment, you can’t upgrade directly from XP to Windows 7; you have to do what’s called a clean install, which means you have to jump through some hoops to keep your old information and software applications.

Today we’ll show you a couple of quick ways to deal with the pain of installing Windows 7 on your XP machine. And afterward, Microsoft will forgive you (after you pay the licensing fees). Maybe.

Before you starts, do these things.

1. Run the Windows 7 upgrade adviser. It will let you know if your computer can handle any version of Windows 7.

2. Check the Windows 7 compatibility center. This is different than the upgrade adviser. It will tell you if you need to update your drivers or apps to make them work in Windows 7.

3. Make a copy of your hard drive, just in case things go wrong.

Okay, now for the upgrade.

Start by gathering all the installation files for all your applications. Windows 7 will put your info in a Windows.old file for you, but it won’t reinstall your programs. Make sure you have all the CDs or if you downloaded programs, back up any install files you have on an external drive. Find all the license keys either off product boxes or old e-mails. You’ll want them all handy in a place outside the computer you’re upgrading.

The last thing before you reach for the Windows 7 disc is to download and run the Windows Easy Transfer Wizard. This will allow you to back up all your files and settings to an external hard drive, a different one than the one you imaged earlier.

Launch the wizard and make sure your external drive is plugged in. You can send your info to a network location; in this example, we’re choosing an external drive. The program will check for what can be transferred then give you the opportunity to password-protect the data. Finally, choose your external drive and begin the back up. You shouldn’t use your computer while this process is running. It will take a while to move all your info over. Once it’s done, you can set that drive aside – you won’t need it until after Windows 7 completes updating.

Finally, you’re ready to insert the Windows 7 disc. When doing a clean install, it doesn’t matter if you restart and boot off the disc or just run it from within Windows. It will give you one last chance to check compatibility. If you’re sure you don’t need that, go ahead and click “Install now.”

A warning box will alert you that you’re going to lose your old version of Windows and your old files will be saved in C:\Windows.old and windows will begin installing.

Your computer will reboot a few times and eventually the Wizard will return, this time running in Windows 7. At this point, you’ll be able to do things like set up a password, set security preferences, set the time and date, etc.

Finally, you’re running Windows 7! And now, for your first gift, you will have device driver problems. Let’s address that. Launch the device manager by pressing Start and typing Device Manager in the search box. If you see yellow exclamation points, those devices have driver problems. The easiest way to fix them is to double-click the item, then click the update driver button. Select Search automatically for updated driver software.

If you’re lucky, that will fix the problems. If you’re human and you still have a few devices with problems, try looking at the Windows 7 Upgrade Adviser to see if the device and its new driver are listed. If that doesn’t work, check the manufacturer’s web site.

Once you get your devices running to your satisfaction, time to install your old programs. Gather your CDs and external drives or whatever you used to store the programs earlier and get to installing. For some programs, you might want to download the latest versions.

Finally, you can restore your info. It’s all there in a folder called Windows.old, where you can manually move everything back into the proper directories under Windows 7. But we don’t have to mess with that, since we did the Easy Transfer Wizard earlier.

Make sure your external drive is connected. Then click start, choose computer, and under hard disk drives, choose the external drive where you stored your transfer info. Find the file you should have named “Windows Easy Transfer – Items from old computer” and double click.

You can choose which accounts to move, and the transfer wizard will figure out the rest. If it fails, your info is still in Windows.old. You’ll just have to move it manually.

And there you have it. You’ve upgraded, slowly and painfully, from Windows XP to Windows 7.

If you want to save a lot of this hassle, you can get a program that will move your data and your installed applications for you. These programs will restore all your info and programs again without you needing to do any dragging and dropping and gathering of discs and license keys.

Whichever way you decide to go, once you’re done, do one last thing. Image your drive again with your imaging software so you have a backup of your new Windows 7 machine.

Source:-http://www.redwoodtimes.com/schools/ci_15411855

Supreme court decision raises software patent questions

June 30th, 2010

Yesterday, the Supreme Court handed down a long awaited decision on a patent case that could have changed how or whether software patents are granted. Ultimately, little changed, except that the Court’s decision was at odds with 150 years of patent law, says a legal expert.

The Court’s Bilski v. Kappos decision could have invalidated many software patents had it accepted a Federal circuit court’s “machine or transformation” test for what is patentable. Proponents of the lower court’s decision had hoped that the high court would finally bring an end to excessive patent litigation and eliminate questionable patents that they say can slow the pace of innovation in technology.

The Bilski case involved a patent claim for a business method for hedging risks in commodities trading. The Justices affirmed the lower court’s decision that the Bilski patent was too abstract and therefore un-patentable. However, it did not accept the machine or transformation test, thus failing to provide any guidance to government patent examiners, defendants, or patent filers.

Some people claim that all software is an abstract idea, because programming is just a form of mathematics, while others believe that computers that control other machinery, or software that has very specific algorithms is not abstract at all, said James Grimmelmann, an associate professor at New York Law School. The machine or transformation test would have helped patent issuers determine what is patentable and what is not.

The test has always been recognized as how patents are interpreted with very rare exceptions, and both the lower court and dissenting Justices were in line with existing law, said Richard Field, a past chair of the American Bar Association’s section of science and technology law. The Supreme Court’s majority decision not to use that machine and transformation test, and to instead leave it up to the lower court to define a new test, was an activist position, he added.

One could interpret the majority’s decision as chiding the lower court for “creating the law,” but the Justices were in fact leaving the wording of the test open in anticipation of new technology, Field said. Although no one in 150 years has defined the test to include things that might be coming up in the next 20 years, the Court essentially said, “We should keep those words open just in case,” he explained. “That to me is the definition of activists.”

Fields found it bizarre that the Supreme Court’s majority was willing to allow a lower court to outline a new test while simultaneously chiding it being too activist. The minority suggested that the Court use the established test and said, “Let Congress cover those new technologies. Don’t ask us how new technologies should apply to old words,” he noted.

The Court was clearly struggling with its opinion on whether business method patents were good or bad, Field acknowledged, but sent mixed messages in its decision. The likely result will be a surge in applications for business process patents. “What a patent examiner is supposed to do…I have no idea.”

Unlike Field, I am not a lawyer, but I cannot help but think that the Court’s decision may make it more difficult for new technology to come to market. In that case, consumers lose.

Source:-http://www.pcworld.com/article/200208/supreme_court_decision_raises_software_patent_questions.html?tk=hp_new

Warehouse education and research council includes member qc software

June 30th, 2010

QC Software is the leading provider of Tier 1 warehouse control systems to the warehousing and distribution industries. Since 1996, QC Software, utilizing state of the art technology combined with extensive research, development, and rigorous testing, has developed the QC Enterprise suite of products. Designed to be modular in nature, easily configurable, and platform independent, this highly scalable solution satisfies the needs of any size warehouse.

QC Software (http://www.qcsoftware.com) is dedicated to providing a warehouse control system (WCS) when it is needed and appropriate. According the Jerry List, “We are proud to be a member of Warehousing Education and Research Council (WERC); it is the only professional organization focused on warehouse management and its role in the supply chain. WERC is where distribution experts come together to share practical knowledge and professional expertise with the aim of improving individual and industry performance.”

Through membership in WERC, seasoned practitioners and suppliers to the warehouse industry, as well as those new to the industry stay at the forefront of innovation, master best practices and establish valuable professional relationships.

WERC focuses on practical operations within the context of strategic global matters like technology, globalization, infrastructure, workforce management, and legislation. WERC offers unique resources that help distribution professionals stay at the leading edge including educational events, practical research, expert insights and peer-to-peer knowledge exchange.

Source:-http://www.sbwire.com/press-releases/sbwire-49090.htm

TCS yet to reap profits from units in Italy, France, Japan

June 30th, 2010

The country’s largest software exporter Tata Consultancy Services did not make profits from 14 of its 55 subsidiaries last fiscal, according to details available in its annual report for 2009-10.

The ones that are yet to break even include the UK-based Diligenta, and TCS’ subsidiaries in Japan, Italy, France, Morocco and two of the three units in China.

A TCS spokesperson said in a written statement, “These subsidiaries are in the investment stage as these ventures are still in the early stages of market development. They will become profitable as the market matures and TCS operation achieves scale.”

However, the statement did not provide a timeline to when these subsidiaries would turn profitable.

Interestingly, the company managed to bring down the total number of non-profitable subsidiaries from 25 in 2008-09 to 14 in 2009-10. Some of the units that have turned around include: MP Online (TCS’ joint venture with Madhya Pradesh Government), WTI Advanced Technology (Chennai-based geospatial and engineering services company), and TCS Canada Inc.

Of all the TCS subsidiaries, Diligenta recorded the highest losses last year, and the losses have widened on a year-on-year basis. It reported a net loss of Rs 56 crore in 2009-10 on a turnover of Rs 456.2 crore, against a net loss of Rs 41 crore on revenues of Rs 527 crore in 2008-09.

Diligenta was launched in 2006 courtesy the life and pensions operations that TCS acquired from Pearl Group, under a 12-year £486 million business process outsourcing (BPO) deal that the two struck in October 2005.

“It (Diligenta) is a long-term investment to substantially alter the competitive landscape of the life and pensions market in the UK market. Diligenta is expected to be in investment mode for the next few years,” the TCS spokesperson said.

Mr Pralay Das, analyst with Elara Capital is of the view that Diligenta’s performance has been hampered since the platform which TCS proposed to migrate to as part of its deal with Pearl Group was in the works for a long time.

“However, now we understand that the platform is up and running and it should be able to process a million policies from the middle of the June quarter,” Mr Das told Business Line.

Japan, Italy and France have traditionally been unfavourable bastions for Indian IT companies. The TCS subsidiaries in these geographies have made losses of anywhere between Rs 1 crore and Rs 15 crore. European countries — barring those in the UK and Ireland — have been shy to the concept of sending IT jobs overseas largely because of cultural and linguistic differences. Also, there are stringent labour laws in these countries that secure employee rights and make offshoring difficult. This has been further accentuated by the current Euro zone crisis, analysts say.

Source:-http://www.thehindubusinessline.com/2010/07/01/stories/2010070153200700.htm

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