Manufacturing operations management software provider Apriso announced what it called a significant update to its flagship FlexNet offering this week, touting improved process mapping capabilities that the vendor said will help bridge the divide between manufacturing operations personnel and the IT staff tasked with configuring their manufacturing software.
Inside a typical manufacturing organization, those two constituencies might not be “on the best terms,” Apriso President and CEO Jim Henderson said in an interview Wednesday. But they must collaborate when rolling out a manufacturing operations management or MES software package, a process that FlexNet 9.5 aims to better facilitate by way of new and enhanced process blueprinting and prototyping tools. The business process management upgrades also include “improved monitoring and process visualization for multi-plant deployments,” Apriso said in a statement.
Out of the box, the typical FlexNet deployment covers approximately 85% of a manufacturer’s processes. Configuring the remaining processes falls to operations staff, who must describe their business specifications, and IT engineers, who must translate them into software processes. Updating the software as the business changes and processes morph with it involves the same rigmarole.
“There used to have to be a lot of iterations” during that process, Henderson said of the FlexNet software. “It will cut down, we think dramatically, on the reconfiguration part of our implementation cycle,” as well as the time it takes to adjust the software to new conditions.
The blueprinting and prototyping capabilities, combined with the redesigned user interface in version 9.5, should “dramatically increase the likelihood of collaboration between the IT organization and manufacturing operations people,” he said. Even so, Apriso wasn’t looking to make the business process management in the software so simple that operations personnel could map their own processes. Henderson called it a “long-term goal to make that much more feasible,” but said the two camps will need one another for the foreseeable future.
Prior versions of FlexNet included native BPM tools, but the company calls 9.5 a “significant extension” of that capability. And since FlexNet is often deployed in companies with diverse global operations, the new capabilities also facilitate the implementation of preferred processes across multiple sites.
Simplified FlexNet deployments represent something of a shift, Henderson said. When he took the helm at Apriso nearly five years ago, “what I saw then was a very services-oriented model.”
In the manufacturing operations management industry, in general, he said, “the software was a vehicle to drive services revenue. The whole business acumen was built around a services model: ‘Let me sell you a cheap piece of software and let me service you to death.’ ”
If the BPM enhancements in FlexNet mean fewer customers call on Apriso’s services department, Henderson said he will be content. “If it accelerates our software revenue and flattens out or decreases our services revenue, then that’s just wonderful for us.
Source:-http://www.managingautomation.com/maonline/news/read/New_Manufacturing_Software_Aims_to_Ease_Deployment_Headaches_257154

