To reach out to employees, managers, and members of the emergency management group after a 7.2 magnitude earthquake centered 16 miles southwest of Guadeloupe Victoria, Mexico, and which struck the San Diego area on April 4, 2010; the San Diego County Regional Airport Authority employed Send Word Now’s alerting software.
Send Word Now was used by the Airport Authority’s Airside Operations office to send an alert to employees and managers after the earthquake struck, indicating that terminals had been temporarily evacuated but that the damage had been minimal.
The members of the emergency management group, as well as other staff at the airport, through the alert, were provided with the information that they needed to know regarding what had happened during and after the earthquake.
‘Because the earthquake occurred on a Sunday, the majority of our staff was at home,’ Cameron Burkel, the Security and Public Safety Analyst for the Airport Authority, explained. ‘After receiving the alerts, our personnel were able to come back in on Monday feeling fully informed, as we had already disseminated the critical information regarding what had happened during and after the earthquake.’
‘We are happy to hear that the San Diego Regional Airport Authority was able to use our on-demand communication tools to communicate with and reassure their staff during this pandemic event,’ Tony Schmitz, president and CEO of Send Word Now, said.