Archive for April, 2010

Marion County reverts to old tornado warning system until software glitch can be fixed

April 30th, 2010

Marion County is reverting to an old tornado warning system until a software glitch can be fixed.

Emergency management officials said Thursday that when a tornado warning is issued, sirens will go off in the entire county as opposed to targeted areas. Severe weather April 7 triggered just a fraction of the county’s sirens.

Officials blamed the problem on a software glitch. Only half of the sirens that were supposed to go off automatically did.

In the past, all 168 of the county’s sirens would go off. This year, it was to just be areas directly in the path of a storm.

Source:http://www.therepublic.com/view/story/6c5ab133667940259f9d406c8b808d48/IN–Tornado_Warnings/

Spy software watches BlackBerry e-mail

April 30th, 2010

US Software firm Retina-X Studios has released a more vigilant version of its Mobile Spy program that captures every e-mail and picture from BlackBerry smartphones.

“We invite you to open your eyes to the real actions of what your child or employee does on your BlackBerry device,” Retina-X chief executive James Johns said in a release.

“What if they are being dishonest or worse? The advantages of knowing the answers are far better than not knowing at all.”

The previous version of Mobile Spy software kept track of text messaging and telephone calls, providing online access to data by employers, parents or whoever else is paying for smartphone accounts.

New Mobile Spy 4.0 software also provides employers or parents with smartphone contacts, calendar events, memos and records of which mobile phone towers a device was within range range of, according to Retina-X.

“These new abilities help parents and employers track the activities of their monitored phones with greater accuracy,” the Arizona-based company said in a release.

“This new feature gives parents a way to monitor whether or not a teenager is sending naughty pictures. Employers can find out if company secrets are being snapped for later retrieval.”

Versions of Mobile Spy are available for iPhone devices as well as for smartphones running on Android, Symbian, or Windows Mobile software, according to the Retina-X website.

Monitoring by Mobile Spy software is designed to go unnoticed after the software is installed on smartphones, the company said. The monitoring service is available for an annual subscription of US$100 (RM320). — AFP/Relaxnews

Source:http://star-techcentral.com/tech/story.asp?file=/2010/4/29/prodit/20100429151518&sec=prodit

Construction Software Application Proving Popular in the US and Canada

April 30th, 2010

Job Simplicity, a new construction software application for small residential and commercial builders, has rapidly gained popularity and a growing customer base among contractors in Canada and the United States. Job Simplicity provides full-scale construction management functionality backed by plug-and-play integration with QuickBooks® and Simply Accounting by Sage. According to developer HomeFront Software™, Job Simplicity’s rapid success can be attributed to its unique combination of powerful capabilities, ease of integration with existing accounting applications, and affordability for even the smallest commercial and residential contractors.

Small commercial and residential builders like what they see in Job Simplicity, says Daryl Shenner, CEO of HomeFront Software (www.homefront-software.com). “It’s more than just a great price for a complete range of construction management tools. Our customers are saying they love the way Job Simplicity just plugs into the accounting software they already use. They can have Job Simplicity up and running quickly without any disruption to their business. Of course for small builders, the real payoff is the ability to run their businesses more effectively, win more bids, and achieve better profit margins.”

Available in both commercial and residential versions, Job Simplicity is designed specifically for small builders who want construction software without spending a fortune on replacing their QuickBooks or Simply Accounting systems. In one powerful suite of software, Job Simplicity provides tools for sales and marketing, estimating, bid management, purchasing, scheduling, job costing, and service coordination.

For many years, HomeFront Software has developed solutions for larger builders that could afford full-scale construction software with advanced features. But according to Shenner, “Technology today is much more affordable and scalable. That’s why we developed Job Simplicity to provide powerful features for job costing, estimating and scheduling so small builders can bid, build, and manage just like their larger competitors.”

Ultimately, Shenner says, it’s all about a construction software program living up to its name. “We developed Job Simplicity so smaller commercial and residential builders could have an affordable, integrated construction management system. When a single entry [in Job Simplicity can carry all the way through to accounting, running a construction business becomes so much more efficient. Builders can be out doing what they do best – building. HomeFront Software’s Job Simplicity made it easy for them to get there.”

Source:http://www.azobuild.com/news.asp?newsID=10135

When security software causes more problem than cure

April 30th, 2010

In a recent security event I attended, the security company host was boasting about how their solution can protect corporate technology infrastructure from threats, enumerating their solution offering that automates most of the procedures in securing one’s system.

This writer asked a couple of questions, one of which what happens if a patch issued by a security software provider will cause more problem than cure? The security company assured me that their offering goes a very rigid quality control and that if there will be any vulnerability, a patch will be issued and delivered live to make sure hackers won’t be able to take advantage of the vulnerability.

I expected that reply, the security software firm failed to see where my question is coming from. I am referring to the recent buggy update made by McAfee that causes thousands of computers running Windows XP to crash or inadvertently reboot. The update was issued to address a critical Windows system. McAfee published a SuperDAT Remediation Tool to help customers fix affected systems. The tool suppresses the driver causing the false positive by applying an Extra.dat file in folder. It then restores the “svchost.exe” Windows file, the file quarantined as a result of the false detection.

The remediation passed McAfee’s quality testing and was released with the 5958 virus definition file at on Wednesday, April 21. The faulty update was removed from all McAfee download servers within hours, preventing any further impact on customers. But despite the correction, a number of companies were affected including chipmaker Intel, Rhode Island hospitals, Kentucky police, University of Michigan’s medical school, and an Australian supermarket chain.

McAfee already issued an apology and announced that they will be implementing additional QA protocols for any releases that directly impact critical system files. In addition, McAfee plan to add capabilities to their cloud-based Artemis system that will provide an additional level of protection against false positives by leveraging an expansive whitelist of critical system files.

The apology was already issued, and I supposed we have no other recourse but to accept it but does that solved the problem? This is exactly my concern when I asked that question. What happens if the software that supposed to protect our computers are the ones that’s causing the problem? Does the saying “To err is human” can be applied in this situation? Maybe if this is the first time that it happended. But if my memory serves me right, problems like these already happened in the past – not only by McAfee but also other software security providers as well.

My bigger concern right now is the technology world is talking about virtualization, cloud computing and mobile computing. As powerful as it may, these technologies will be a challenge to protect and secure and if security softwares will fail us here, the problem will be much bigger. Outages from these technologies will be much wider which means loses will be staggering. Now if this happens, an apology will surely not be enough.

Source:http://www.mb.com.ph/articles/255268/when-security-software-causes-more-problem-cure

Novell Strikes a Deal to Provide Cloud-Based Security for Verizon

April 29th, 2010

Financially troubled Novell, which recently rejected a $2 billion takeover bid by a New York-based hedge fund but apparently is still listening to buyout offers at the right stock price, had some better news April 29.

The IT networking and middleware provider has struck a deal with telecom giant Verizon to provide on-demand cloud-based secure-access services for its upcoming SaaS [software as a service] application offerings.

Verizon is jumping headlong into the cloud services business. On March 31, the company introduced a new cloud service and software offering in a partnership with IBM that will make existing “industrial-strength” Verizon data storage services more accessible for data centers.

An increasing number of telecommunications companies globally are discovering that they are already well-situated physically in their data centers to also provide cloud-computing services to run alongside their communications racks.

As they move into this burgeoning market, new and savvier types of security offerings to safeguard stored data are necessary to satisfy additional requirements and regulations.

Novell will supply the innards for Verizon’s Secure Access Services, a new on-demand identity and access management service that ostensibly will make it easier and more cost-effective for enterprise clients to manage user access to cloud-based resources — including health-care records, retail applications, and financial services functions.

At the same time, users of the new package will maintain full control over all policies regarding security, access, and data governance, Novell said.

Source:http://www.eweek.com/c/a/Data-Storage/Novell-Strikes-a-Deal-to-Provide-CloudBased-Security-for-Verizon-359440/

Steve Jobs trashes Adobe’s Flash

April 29th, 2010

Adobe’s Flash is slow, drains batteries, isn’t suitable for touchscreen devices and poses security problems, Apple CEO Steve Jobs said in an unusual missive today.

In a lengthy open letter titled “Thoughts on Flash,” Jobs spelled out why Apple doesn’t allow Adobe’s popular technology on its iPhones, iPod Touches and iPads. Jobs’ epistle is the latest in the quarrel between Apple and Adobe over Flash, bickering that reached new heights two weeks ago when an Adobe evangelist told Apple to “Go screw yourself.”

Jobs’ counter: Apple doesn’t need Flash.

“Flash is no longer necessary to watch video or consume any kind of Web content,” Jobs categorically stated. “And the 200,000 apps on Apple’s App Store proves that Flash isn’t necessary for tens of thousands of developers to create graphically rich applications, including games.”

“This has been the big elephant in the room,” said Michael Gartenberg, an analyst with the Altimeter Group. “Jobs has stated very eloquently why Apple doesn’t want Flash on its platform. And for the most part, his reasons make sense.”

Other analysts agreed. “[The letter is] unusual, but it’s a strong move, leveraging Apple’s control of the narrative,” said Ezra Gottheil, analyst with Technology Business Research. “The audience is primarily content owners, and secondarily the developer community.”

Jobs started by refuting Adobe’s contention last week that Flash is an “open” platform while Apple’s technology is “closed,” and hammered the media format and its widely-used player for reliability, performance and security issues. “While Adobe’s Flash products are widely available, this does not mean they are open, since they are controlled entirely by Adobe and available only from Adobe,” said Jobs. “By almost any definition, Flash is a closed system.”

That was a direct rebuttal to comments made last week by Mike Chambers, the principal product manager for Flash developer relations, when Adobe announced it would stop development of a tool that lets programmers port Flash applications to the iPhone and iPad.

Chambers had accused Apple of creating a “closed, locked down platform” with its iPhone operating system and associated App Store, and claimed that Flash was one of the “open platforms” that would eventually win out over proprietary technologies.

“Adobe has characterized our decision as being primarily business driven — they say we want to protect our App Store — but in reality it is based on technology issues,” Jobs said.

“The open/closed issues surround the content owners’ fear of lock-in,” opined Gottheil. “It is, of course, a business issue, but it is based in technology. Apple isn’t out to hurt Adobe, which is the accusation Jobs seems to be contradicting, but it wants to control the user experience.”

Apple has made most of today’s arguments before, but Jobs went into more detail than any company executive has done in the past. On Flash’s performance, for example, Jobs blasted Adobe’s inability to create a media player up to his standards. “We have routinely asked Adobe to show us Flash performing well on a mobile device, any mobile device, for a few years now. We have never seen it,” said Jobs, adding that Adobe had first promised Flash suitable for smartphones in early 2009, but then delayed it several times. “We think it will eventually ship, but we’re glad we didn’t hold our breath,” he said.

Jobs went to even greater lengths to explain the company’s recent move to ban software built using Adobe’s cross-platform compiler, and called it the most important reason why Apple can’t stand Flash.

When Apple previewed iPhone 4, the next version of its mobile operating system, three weeks ago, the company changed the licensing language of its software developers kit, or SDK, to block developers from using rival programming tools, including one from Adobe that has been called an “end-around” Apple’s ban of Flash, to create iPhone and iPad applications.

Last year, Adobe debuted a tool in Flash Professional CS5 that takes applications written in Flash’s ActionScript and recompiles them to run natively on the iPhone, iPod Touch and iPad.

Although most analysts and development tool vendors saw the SDK changes as aimed at Adobe , developer tool makers have struggled to determine whether their software will also be affected, and have gone to great lengths to calm their users’ anxieties.

“We know from painful experience that letting a third-party layer of software come between the platform and the developer ultimately results in sub-standard apps and hinders the enhancement and progress of the platform,” Jobs argued. “If developers grow dependent on third-party development libraries and tools, they can only take advantage of platform enhancements if and when the third party chooses to adopt the new features. We cannot accept an outcome where developers are blocked from using our innovations and enhancements because they are not available on our competitors’ platforms.”

“I don’t know if it’s the most important reason, but it’s clearly the most important reason to them,” said Gartenberg, referring to the tool issue. “Apple is worried that it could lose control of the user experience and that [cross-platform] apps will be the least common denominator.”

Jobs continued to hammer at Flash’s cross-platform compiler. “It is not Adobe’s goal to help developers write the best iPhone, iPod and iPad apps,” he said. “It is their goal to help developers write cross-platform apps. And Adobe has been painfully slow to adopt enhancements to Apple’s platforms.” As an example, Jobs noted that Adobe just completed its adoption of Apple’s Cocoa development environment two weeks ago, 10 years after Apple launched Mac OS X. “Adobe was the last major third-party developer to fully adopt Mac OS X,” said Jobs.

“He’s laid out their argument fairly well,” said Gartenberg. “But this will spark debate in some circles. Some will debate the granularity of these issues forever, but I think this is the last word on the subject from Apple.”

Unless Apple’s customers revolt — which they’ve shown no signs of doing because of Flash’s omission — Jobs won’t change his mind, said both Gartenberg and Gottheil.

“The lack of Flash doesn’t seem to be hurting the iPhone, the iPad or the iPod Touch, so Apple is winning,” said Gottheil. “If lack of Flash support hurts sales, Apple will adapt.”

Source:http://www.goodgearguide.com.au/article/344897/steve_jobs_trashes_adobe_flash/

Governance for Effective Software Licensing

April 29th, 2010

As an extension to last week’s topic of software license policies, is the topic of licensing governance. “Licensing Governance” is the effective management alignment of all licensing (and perhaps pricing) activities across and ISV’s or device manufacturer’s organization structure.

Software licensing has a significant cross functional impact to any organization. What we see is that the deployment of effective software licensing can go awry if there is a misalignment among 3 core functions – commercial intent (what Marketing & Sales intended or wanted), product design (product structure and design), and IT systems and processes (the effective deployment of software through the sales channel.

Take for example, the deployment of a subscription license model for a company that has historically only sold perpetual licenses. This can be problematic if many elements of a business don’t align: if engineering doesn’t implement “time out” messages in the software, if the ERP Systems can’t adopt new revenue recognition systems, if the CRM systems can’t track expiring licenses, or if sales management doesn’t consider the effect of a new revenue model to sales compensation. The result of such misalignments can cause product failure, revenue leakage, high operational costs, and a poor customer experience.

These problems can be minimized and effectively managed by managing your software licensing infrastructure in a holistic manner by deploying a centrally managed, cross-functional team that is organized as a triad it its core. This triad is chiefly responsible for ensuring alignment among commercial intent, product design, and business systems & processes for current and future license models. This triad consists of the following business leaders:

*
The License Czar: This person is the overall “owner” of the business of licensing and is usually hired specifically for this role. This person will often have the title of “Director or Pricing & Licensing”, or “Licensing Director”. They often report into a Marketing or Finance Organization. This person is responsible for organizing a cross functional licensing team, owning the development and socialization of the license policies that we described last week, and, managing policy review processes. As if that isn’t enough, this person should be looking to the evolving market needs for licensing, and, be an effective internal politician.
*
License Architect: The License Architect is in development, and responsible for the development and deployment of core license technology and business policy that will be adopted by the products in a consistent fashion, as prescribed by the corporate policy. This person may be dedicated to license technology, or, to managing the deployment of a common services layer.
* System Architect: This person(s) usually resides in the IT or Operations organization, and is responsible for the deployment of business processes and systems that enable for the effective deployment of software with license models prescribed in the policy document.

In addition to the triad of key personnel, there should be a cross-functional Licensing Team comprised of the individuals listed above, along with Order Management, Legal, Customer Support, Sales, and Sales Operations. The cross-functional team should be chiefly responsible for periodically reviewing new product releases, programs, and pricing decisions for their impact to the software license “supply chain”. But, such a cross-functional team provides other benefits:

* They can provide feedback for any change to the business systems and processes to ensure that software license policies can be met and expanded
* The team can provide guidance to the organization on what will work with the current infrastructure, what won’t work, and provide alternative solutions to meet the business requirements of the proposed change.
* Members of the cross-functional team become champions within the organization and help to socialize polices, and, act as change agents.

Probably most important of all, this type of organization doesn’t just improve business results today, but they can provide guidance and expertise to ensure that your business is future-proofed to meet tomorrow’s needs.

Source:http://blogs.flexerasoftware.com/ecm/2010/04/governance-for-effective-software-licensing.html

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